Senior Digital Account Director, Client Services

4 weeks ago

Somerset West, South Africa Webwiser (Pty) Ltd Full time

At WBWR, we're not just a digital experience and e-commerce marketing agency - we're trailblazers in redefining online success. We're on a mission to empower brands and businesses with unparalleled digital strategies that transcend boundaries and elevate customer experiences to new heights.

**What Sets WBWR Apart**:

- Passion for Performance: We thrive on results. Our unwavering commitment to delivering measurable and impactful outcomes sets us apart. Every campaign and every project is a testament to our dedication to excellence.
- Innovation at the Core: At WBWR, we don't just keep up with trends; we set them. Our culture fosters innovation, encouraging our team to push boundaries, embrace challenges, and pioneer solutions that redefine the digital marketing landscape.
- Collaborative Synergy: We believe in the power of collaboration. Our diverse team brings together a wealth of expertise, perspectives, and talents, creating a dynamic environment where creativity flourishes and ideas come to life.

**Current Opportunity: Digital Account Director**

The digital account director is a senior position within WBWR and manages other staff members within the account management teams. You will be strategically responsible for developing strategies that deliver on the client's expectations and budgets.

**Responsibilities**:

- Lead effective and efficient cross-functional interaction within the agency to deliver client success.
- Prioritize and manage clients’ expectations.
- Planning and overseeing digital campaigns, including display, video, social media, etc.
- Lead effective and efficient cross-functional interaction within the agency to excel in client requirements.
- Ensure the strategic and creative excellence of team outputs in response to client briefs.
- Maximise team output and efficiencies through coordinating team workflow, with responsibility for all teamwork in progress. Effectively delegate to team members and manage team workload.
- Mentor team members and develop their skills in accordance with their individual goals, objectives, and career paths.
- Play a key role in recruiting new team members as and when required.

**Requirements**:

- Third Level Qualification in Digital Marketing, Business or related discipline.
- A minimum of (Typically 8 years +) years experience in digital media strategy, planning and management.
- Previous recent experience working in an agency environment at Senior Account Manager / Account Director Level.
- Digital native with expertise in all digital channels: PPC, SEO, content, social, programmatic, e-commerce, etc.
- Excellent presentation, communication and negotiation skills, with experience liaising with senior-level clients.
- Demonstrable commercial experience with experience growing revenues and effectively managing budgets for major brand campaigns.
- Strong experience in participating in new business pitches;
- Excellent organisational and time management skills with strong attention to detail.
- Management reporting experience is essential.
- Confident in leading and participating in presentations to clients.
- Experience with media planning

**What we offer**:

- A dynamic and inclusive work environment.
- Opportunities for professional growth and skill development.
- Competitive compensation packages.
- Being part of the company's SMT.
- Exciting projects with leading brands and businesses.
- Competitive industry-related salaries
- Working arrangement: predominantly working from our office.

**About Us**:
At the forefront of innovation, WBWR combines creativity, data-driven insights, and cutting-edge technology to craft digital experiences that captivate and convert.

**Join Our Team**:
Are you ready to be a part of a team that doesn't just meet expectations but exceeds them? WBWR is expanding, and we're looking for passionate individuals ready to make a mark in the digital experience and e-commerce marketing realm.

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