Rentals & Accommodation Manager

1 week ago


Hermanus, South Africa A24 Group Full time

Are you a pro at managing high-end villa rentals and delivering 5-star services? Do you have an exceptional eye for detail, thrive in a fast-paced environment and love providing exceptional customer service? If so, we are looking for a Rental and Accommodation Manager to join our team at Benguela Cove.

Key Responsibilities:

- Manage all aspects of rental and accommodation operations
- Deliver a luxury and 5-star service to our guests
- Ensure guest satisfaction and resolve any issues promptly
- Handle all administrative duties, including invoicing and managing expenses
- Maintain an organized and efficient system for tracking bookings and managing the property
- Work closely with the team to ensure a seamless and exceptional guest experience
- Be available to work flexible hours and maintain a calm and pleasant demeanor even in busy periods

Key Requirements:

- Prior experience managing high-end villa rentals
- A strong attention to detail and ability to deliver a luxury service
- Proficient in customer service and administrative tasks
- Able to manage bookings across various travel platforms and travel agents
- Well-presented and professional at all times
- Excellent communication and interpersonal skills
- Organized, efficient and able to work at a fast pace
- Flexible with working hours and a people person



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