Restaurant Manager
6 months ago
Kendrick Recruitment is looking for a skilled and dedicated Restaurant Manager to lead our team in delivering an exceptional dining experience to our guests. The Restaurant Manager will be responsible for all aspects of restaurant operations, ensuring quality service, effective staff management, and financial success.
**Responsibilities**:
**1. Operational Leadership**:
- Oversee day-to-day restaurant operations, including opening and closing procedures.
- Ensure a high standard of service, food quality, and cleanliness is maintained.
- Monitor and manage reservation systems, waitlists, and seating arrangements.
**2. Team Management**:
- Recruit, train, and supervise restaurant staff, including servers, hosts, and bartenders.
- Set performance expectations, provide feedback, and conduct regular performance reviews.
- Foster a positive work environment and resolve employee conflicts.
**3. Guest Satisfaction**:
- Interact with guests to ensure a memorable dining experience and address any concerns or special requests.
- Manage guest reservations, accommodate special dietary needs, and ensure prompt service.
**4. Inventory and Cost Control**:
- Monitor and control food and beverage costs while maintaining high-quality standards.
- Conduct regular inventory checks, order supplies, and manage vendor relationships.
- Implement cost-effective measures to maximize profitability.
**5. Financial Management**:
- Prepare and manage budgets, revenue projections, and financial reports.
- Analyze financial data to make informed decisions and implement strategies for revenue growth.
**6. Health and Safety Compliance**:
- Ensure compliance with health and safety regulations, food safety standards, and sanitation protocols.
- Address any issues related to safety or cleanliness promptly.
**7. Marketing and Promotion**:
- Collaborate with the marketing team to create and implement promotions and marketing strategies to attract and retain customers.
- Monitor online reviews and respond to guest feedback as needed.
**Qualifications**:
- Proven experience as a Restaurant Manager within a 5* Lodge or Hotel.
- Bachelor's degree in hospitality management or a related field is essential.
- Strong leadership, communication, and interpersonal skills.
- Exceptional customer service and problem-solving abilities.
- Knowledge of restaurant management software and point-of-sale systems.
- Familiarity with food and beverage industry trends and regulations.
- Ability to work in a fast-paced, high-pressure environment.
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