Windows Team Lead

7 days ago

Centurion, South Africa OUTsurance Full time

Company Description
We are vibrant, successful and values orientated team with an awesome dynamic culture encapsulated by the ethos that clients and staff “always get something OUT.” Our success can be attributed, amongst other things, to the outstanding people that work for us - join our team and form part of that excellence.

**Job Description**:
What you’ll do:

- Actively assist with planning and deployment of projects in the team
- Proactively manage the environment and reduce risks with regard to security and support contracts
- Ensure general housekeeping is done
- Manage team tasks and ensure timeous completion with communication to the requestor
- Ensure that production issues are kept to a minimum and expedite hotfixes, updates etc. where needed.
- Ensure monthly patches are deployed to the environment and reported on. Also ensure the team addresses other vulnerabilities timeously depending on the risk it poses to our environment
- Take ownership of the environment
- Develop people through regular coaching, mentoring and feedback
- Grow the technical expertise of your team based on the company needs and direction
- Foster inclusive teams in which people are empowered to do the best work of their careers
- Help with establishing and advocating the best engineering practices across the organization
- Work within budgets and motivate where additional spend is required
- Take guidance from the Technical project leads and find pragmatic implementations of the recommendations
- Support timely delivery of solutions to address business needs and take responsibility of the teams’ delivery
- Facilitate collaboration with other engineers, product owners and teams to solve interesting and challenging problems across the organization
- Facilitate blame-free root cause analysis of major product failures and take learnings thereof
- Updating and maintaining proper documentation for the environments
- Manage Adhoc requests
- Find ways to automate requests and free up time for the team
- Implement processes and procedures to ensure effective administration occurs
- Provide reports and updates to management

**Qualifications**:
You might be a good fit if:

- Your previous experience includes a generalist role with focus on the Microsoft stack
- You have a good all round understanding of how an environment should be setup to ensure minimum risk to the organisation, whether that is due to outage, license breach or security.
- You are passionate about leadership and creating opportunities to support your team’s success
- You want to cultivate a strong support culture
- Your written & verbal communication skills are excellent when communicating concepts and ideas to engineers and non-engineers alike
- You actively invest in your own technical skills and leadership abilities
- You take ownership regardless of the outcomes
- You are highly organized
- You are to align your personal work values to the OUTsurance values of leadership, passion, profitability, recognition, people development, honesty, respect and awesome service
- You are enthusiastic in dealing with people in a stressful, deadline orientated environment.
- You have good interpersonal skills
- You want to make use of your analytical skills
- You have strong problem solving skills
- You show adaptability
- You pay attention to detail and are quality orientated.
- You are deadline and results oriented/Work standards
- You take initiative
- You approach work in a systematic and organised manner
- You have strong Administration Skills

Additional Information
An ideal employee will be able to align their personal work values to the companies’ values.

Enthusiasm in dealing with people in a stressful, deadline orientated environment is essential.

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