Specialist: Client Liaison Car Hire Brokers Bruma

2 weeks ago


Johannesburg, South Africa Motus Corporation Full time

Car Hire Brokers is proud to offer our customers only the greatest all-inclusive deals Having a broker manage your car rental process is not only convenient, but it guarantees that you are getting the best deals around We compare prices in similar categories on your behalf to ensure you get the fairest all-inclusive prices - No hidden insurance fees, no hidden consultant fees. With Car Hire Brokers you receive the best prices and with complete transparency. Car Hire Brokers in Bruma, Johannesburg Gauteng is currently looking for experienced Client Liason Specialist

**Position Overview**:
Car Hire Brokers in Bruma, Johannesburg Gauteng is currently looking for experienced Client Liason Specialist, who will support and promote the habits of the company, and identify the needs of the customer in order to maintain and optimize business growth to achieve customer satisfaction by processing queries within the prescribed time period as per objectives in order to analyze & provide feedback on queries in order to minimize errors and improve service levels.

**Specific Role Responsibilities**:

- Acknowledge receipt of queries/enquires.
- Ensure that queries are logged on operating system (Ofran)
- Conduct a thorough investigation and provide sufficient information to substantiate processing a credit/debit.
- Close queries on Ofran once resolved.
- Ensure that the relevant authorization is received before a credit note is processed.
- Advise customer of the outcome
- Keep customer informed on progress and of any delays.
- Identify inaccuracies and address issues with the relevant departments and regions with the view of minimizing errors.
- Answer incoming calls within 3 rings. Ensure efficient turnaround time.
- Record incoming calls in your incident book.
- Pull open claim report weekly.
- File queries.
- Must commit to our safety procedures.
- Book and manage transfers, including invoicing and payment collection.

**Qualifications and Experience**:
Minimum Qualification:

- Grade 12 or equavilent

Minimum Experience:

- 2 years’ administrative experience - car rental
- Computer literate - knowledge of excel, word and Ofran.

**Skills and Personal Attributes**:

- Fluent in English
- Excellent listening skills
- Diagnostic skills
- Excellent Numeracy skills
- Competence in Word, and Excel
- Passion for satisfying customer’s’ needs.
- Very strong administrative and organizational skills
- Attention to personal appearance and punctuality must be ensured.
- Project a professional, mature, and positive self-image in both social and business interaction.
- Well-presented and groomed.
- Strong ethics, sense of responsibility, maturity, and tact.
- Excellent timekeeping and punctuality.
- Pro-active thinker.


  • Specialist: Sales

    2 days ago


    Johannesburg, South Africa Motus Corporation Full time

    Europcar, a leading Car Rental company, has a great opportunity for a professional and highly driven Sales Specialist to join our dynamic car rental sales team based in Bruma. This role requires someone who would be efficient in generating growth and revenue. If you are highly results driven, love working under pressure and have a proven track record in...

  • Specialist: Sales

    Found in: beBee S ZA - 4 weeks ago


    Gauteng, Johannesburg, South Africa Motus Holdings Limited Full time

    Motus Holdings Limited’s job vacancy, Career and Recruitment Job title : Specialist: Sales (Corporate) | Europcar | Bruma jobs in Gauteng Job Location : Gauteng, Johannesburg Deadline : May 03, 2024 Quick Recommended Links Jobs by Location Job by industries Specific Role Responsibilities Meet growth, revenue and other relevant performance...


  • Johannesburg, South Africa PPS Recruitment Full time

    **Job Advert Summary**: Reporting to the Manager: Client Relations Management. This role is responsible for service delivery and maximizing the client experience through client engagement. The incumbent is a specialist dealing with technical and complex client queries and/or complaints, exception reporting and providing an excellent service offering....

  • Casualty Broker

    6 days ago


    Johannesburg, South Africa WTW Full time

    Brokers serve as an integral interface between Willis Towers Watson clients and prospects and various insurance carriers in the marketplace. They advise Producers and other colleagues on the design of complex risk management programs for clients; present submissions to carriers, negotiate to secure coverage that meets client needs, oversee preparation of...

  • Broker Consultant

    1 day ago


    Johannesburg, South Africa Digicall Management Services Full time

    **ROLE SUMMARY** This role is responsible for being the point of contact between the company and the Broker/insurer through networking and building effective relationships. The role will be responsible to maintain and grow a strong client base with brokers, insurers and related stakeholders to ensure continuous development of new business and retention of...


  • Johannesburg, South Africa Santam Full time

    What will you do? This career opportunity is available at SHA Risk Specialists a division of Santam for a Digital Distribution Specialist, who will be based in Johannesburg, Illovo. This role is for a commercial underwriter with experience in PI, Liability and Cyber. What will make you successful in this role? Underwriting (Core) Quoting and dealing with...


  • Johannesburg, South Africa Six Sense Full time

    Gauteng, JHB - Northern Suburbs - Annually Cost To Company (Market related) Well established short term insurance business is seeking a Enterprise Broker/Sales Specialist Your mission will be to empower these organizations to offer insurance solutions to their clients, staff, and stakeholders, via the company, all while reaping the benefits...


  • Johannesburg, South Africa Riverside Autobody Full time

    We are looking for a Client Liaison Administrator, This Position will consist of: Making client bookings Progress updates Deal with client complaints and query's Daily admin task Experience working in an Autobody shop and/or in motor insurance 5+ Years experience **Salary**: R10,000.00 - R15,000.00 per month **Experience**: - 5 Years...

  • Lbs Broker Consultant

    2 weeks ago


    Johannesburg, South Africa PPS Recruitment Full time

    **Job Advert Summary**: **Purpose of the Job**: PPS Life Broker Services has an opportunity for a service-driven professional with a strong need for financial independence to build our base of intermediaries. The role involves business development and relationship management within a base of Life Assurance Intermediaries that we are intending to grow. The...


  • Johannesburg, South Africa Ultra Personnel Full time

    Matric Certificate and Regulatory Exams Further Education and Training Certificate in Short-Term Insurance NQF 4, and/ or a Higher Certificate in Short term Insurance - NQF 5 Class of Business certification (Personal Lines & Commercial Lines) Highly advantageous Must be compliant with FAIS Fit and Proper requirements with track-record of working...


  • Johannesburg, South Africa Ultra Personnel Full time

    Matric Certificate and Regulatory Exams Further Education and Training Certificate in Short-Term Insurance NQF 4, and / or a Higher Certificate in Short term Insurance - NQF 5 Class of Business certification (Personal Lines & Commercial Lines) Highly advantageous Must be compliant with FAIS Fit and Proper requirements with track-record of working...


  • Johannesburg, South Africa Ultra Personnel Full time

    Matric (Grade 12) is essential FETC (Further Education & Training Certificate) in Short Term Insurance NQF 4 (150 credits) Higher Certificate in Short Term Insurance : NQF 5 or higher is highly advantageous Successfully passed RE 5 Class of Business certification (Personal Lines & Commercial Lines) Highly advantageous Must be compliant with FAIS Fit and...

  • Insurance Broker

    3 days ago


    Johannesburg, South Africa Six Sense Full time

    Gauteng, JHB - Northern Suburbs - Annually Cost To Company (Market related) Well established short term insurance business is seeking an Insurance Broker Dedicated and driven Insurance Brokers who will be responsible for servicing leads generated through our digital marketing efforts and our network of business partners. **Qualifications and...


  • Johannesburg, South Africa EnableSA (Pty) Ltd Full time

    Our national client has a opening for a experienced Customer Relationship Liaison to join the Johannesburg team - Develop and implement strategies for improving customer satisfaction and retention. - Respond to customer inquiries and complaints in a timely and professional manner. - Analyse customer feedback and use it to advise the various teams of how to...

  • Senior Broker

    7 hours ago


    Johannesburg, South Africa Aon Corporation Full time

    Posting Description: **Senior Broker - Rest of Africa Treaty** Are you a knowledgeable Treaty professional? Ready for the next step in your career? Aon Reinsurance Solutions is recruiting a Senior Broker in the Rest of Africa Treaty department, based on a hybrid basis, from our Head office in Sandton. The primary role of the senior broker is to negotiate...


  • Johannesburg, South Africa GJM Ultra Holdings (Pty) Ltd Full time

    **Job Title: Internal Broker** We are seeking an experienced Internal Broker/Underwriter with a minimum of 4 years' relevant underwriting experience, ideally within a Broker environment, adept at handling key accounts and proficient in underwriting for both personal and commercial lines. this role primarily involves inbound responsibilities and does not...


  • Johannesburg, South Africa Salt Employee Benefits Full time

    The incumbents responsibility is to fulfill the role of a liaison officer between the members of the Fund and the Fund’s service providers, the functions include but are not limited to: - Host Fund presentations for members, union officials, employers, and other identified stakeholders at approved site. - To ensure end to end service delivery on behalf of...

  • Broker Consultant

    Found in: Talent ZA C2 - 2 weeks ago


    Johannesburg, South Africa Telebest Full time

    Our client has an opportunity available for a Broker Consultant.Requirements:Matric or SAQA accredited equivalent- essential.BCom or similar qualification would be advantageous.3 to 4+ years’ experience in sales and distribution in long-term insurance- essential.Experience in marketing or sales in banking, financial, insurance or business...

  • SAP Car Consultant

    7 hours ago


    Johannesburg, South Africa RPO Recruitment Full time

    RPO Recruitment is currently searching for a skilled SAP CAR Consultant to join our client's team in Johannesburg. As a SAP CAR Consultant, you will be responsible for providing expert-level support and guidance on SAP CAR (Customer Activity Repository) implementation and optimization. This is an excellent opportunity to contribute to the success of our...


  • Johannesburg, South Africa Managed People Solutions Full time

    **Managed People Solutions** is looking to hire **Client Liaison Smollan **for a very well-known** Wine Company **based in **Johannesburg (Sandton).** **Responsibilities**: - Manage Smollan to execute the call procedures in accordance with the SOP on pre, during and post call procedures. - Smollan to execute the sales levers in accordance with the SOP...