Informal Field Sales Specialist

4 months ago


Mpumalanga, South Africa Smollan Activation Full time

Key Responsibilities and Deliverables:

- Foot soldiers will ensure brand presence through relationship building at Trader Outlets inclusive of trader education
- Call Cycle Compliance and KPI achievement
- POS installation, placement and replenishment at Trader outlets
- Daily Reporting on HHT and across KPIs, driving look of success
- Collecting and sharing insights, opportunities, competitor activity and monitoring visibility of product flow

Effective execution of promotional activity
- Communicate promotional activities to store owners
- Negotiate POS material with store owners / managers
- Ensure promotional activities have been implemented, maintained and reported on
- Provide feedback to relevant stakeholders
- Monitor competitors’ new innovations
- Ensure all in-store staff understand mechanics of promotion and provide feedback to Supervisor
- Build-up of promotional events and displays as requireAdhoc promotional activities

Call cycle management
- Identify call cycles and ensure implementation thereof
- Administer and complete according to requirements
- Inform Supervisor of cycle and ensure suitable

Effective administration
- Complete reports timeously
- Manage assets and equipment
- Complete necessary documentation when required

Customer service and satisfaction
- Gather feedback from customer complaints, queries and requests and ensure resolution
- Communication and upkeep of knowledge of promotions /product knowledge to provide advice on use of products
- Build and maintain strong working relationships

Effective self-management
- Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
- Plan and prioritise, demonstrating abilities to manage competing demands
- Demonstrate abilities to anticipate and manage change
- Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organisational needs

Key Competencies
- Organisational commitment
- Teamwork & collaboration
- Relationship building
- Agility
- Performance & results driven
- Continuous growth & improvement
- Resilience & stress management
- Service Excellence
- Analysis & problem solving
- Sales orientation
- Quality & detail excellence
- Communication

Reporting Structure:

- Reports to: Marketing Development Supervisor

Minimum Qualifications:

- Matric/Grade 12
- Tertiary qualification - added advantage

Minimum Experience:

- 1 -2 years’ experience in Telecommunications sales and marketing

Minimum Requirements
- Tech Savvy
- Valid Drivers licence
- Smart-phone ( Operating System | iOS 9.0 or higher or Operating System | Android 6 or higher

Knowledge, Skills & Abilities:

- Self Management
- Time Management Skills
- Planning and Organising skills
- Communication Skills
- Effective implementation of promotions
- Customer Service Skills


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