Front and Back Office Supervisor
2 weeks ago
**Front and Back Office Supervisor**
To effectively supervise the front and back office staff to ensure policies and procedures are adhered to and the stock file is accurately maintained whilst ensuring a high level of customer service.
- Matric
- Tertiary Qualification (Advantageous)
- 2 - 3 years retail stockroom experience (Stock Management)
- 1 year supervisory experience - minimum of 3 permanent direct staff
- Flair for administration and adhering to correct policies and procedures
- Proficient in MS Outlook and Excel
**Competencies**
- Managing and measuring work
- Decision making
- Planning and organizing
- Development of staff
- Managing diversity
- Attention to detail
- Delegation and control
- Ability to cope under pressure
- Initiative
- Task orientation
- Customer orientation
- Integrity
- Communication
- Ownership
**KPA**
- Effective people management
- Enable customer centricity
- Stock management
- Front Office Administration
- Back Office Administration
- Safety, security and housekeeping
- Effective teamwork and self -management
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