IT Client Services Consultant

2 weeks ago


Cape Town, South Africa Netsurit Full time

Netsurit offers managed IT services and consulting for a wide range of clients globally. Our head office is in Johannesburg, we have offices in the US (New York & New Jersey) and offices in Cape Town and Durban. This geographic diversity allows us to offer true 24/7 support and other Managed IT Services to our clients.

While the best award we can receive is the loyalty of our clients and staff, Netsurit has been consistently recognised as a leader in the managed IT services industry. Netsurit have been ranked annually in the MSP 501 survey since 2009, we are also one of the leading Dell partners in South Africa and a Microsoft Gold Partner.

We are currently looking for an IT Services Consultant to join our Cape Town team.

**Requirements**:
**Duties and Responsibilities**

The IT Services Consultant will be responsible for high-end, proactive as well as reactive Technical Support for Netsurit’s client portfolio, including but not limited to:

- Design and implement projects as per client requirements and project scope
- Infrastructure security analysis and reporting
- Client documentation and policy design
- Good general understanding of the ITIL Framework and ITSM Systems
- Excellent knowledge on Microsoft technologies including but not limited to Office 365, Microsoft 365, Azure, Hyper
- V / VMWare
- Must have a good knowledge of TCP/IP Networking protocols, VLANs, installing and configuring firewalls, managed switches, and routers.
- Must have a good understanding of network security, malware/ransomware prevention.
- Assist / mentor junior consultants and host technical workshops for the team
- Be able to analyse / review processes and operating procedures and provide innovative feedback and recommendations.
- Provide high level of support on Windows Servers, workstations, and laptops
- Be part of a highly motivated, fast paste, and self-managed team, delivering support and project services to Netsurit SLA client base
- Provide professional, concise communication with team members and customers

**Experience**:

- IT & Networking environment: 3 years (preferred)

Expected Start Date: 2023/04/03



  • Cape Town, South Africa Curro Holdings Ltd Full time

    **At Curro,** **we care.**: **Client Service Consultant**: **Curro Head Office** **Vacancy Reference: CSC/2023**: Are you a seasoned Client Service Consultant who can provide a learner centric and game-changing inbound and outbound support service to the client base of Curro? Then this might be the position you have been waiting for. **What are we looking...


  • Cape Town, South Africa Omega HR Solutions Full time

    My client, a leader in the education industry, has a vibey, high-volume, incoming call centre and requires a dynamic, dedicated and sparkling client service consultant to join their existing team. Your communication abilities, the way you can resolve issues and your zest for life will be the skills that will excite them In terms of qualifications, they...

  • Retail Client Services Consultant

    Found in: Talent ZA 2A C2 - 3 weeks ago


    Cape Town, South Africa Rory Mackie & Associates Full time

    Overview:Our client, a global asset management company, is seeking to appoint a Retail Client Services Consultant. This position requires a passionate and highly motivated individual who will be part of a team responsible for guiding clients through the company’s products and processes, providing clarity on any questions or concerns they may have....

  • Retail Client Services Consultant

    Found in: Adzuna ZA B C2 - 2 weeks ago


    Cape Town, South Africa Adzuna ZA B C2 Full time

    Overview:Our client, a global asset management company, is seeking to appoint a Retail Client Services Consultant. This position requires a passionate and highly motivated individual who will be part of a team responsible for guiding clients through the company’s products and processes, providing clarity on any questions or concerns they may have....


  • Cape Town, South Africa Wenz Recruitment Full time

    **Key areas of responsibility** - Confirming receipt of instructions with clients telephonically. - Performing validations on incoming client instructions in relation to: - Various legislative requirements relating to life and retirement products - Completeness and accuracy of instruction from client/broker - Proof of payment or money transfer - FICA...

  • Retail Investment Client Services Consultant

    Found in: Talent ZA C2 - 3 weeks ago


    Cape Town, South Africa Rory Mackie & Associates Full time

    Overview:Our client, a global asset management company, is seeking to appoint a Retail Client Services Consultant. This position requires a passionate and highly motivated individual who will be part of a team responsible for guiding clients through the company’s products and processes, providing clarity on any questions or concerns they may have....

  • Retail Investment Client Services Consultant

    Found in: Whatjobs ZA C2 - 6 days ago


    Cape Town, South Africa Rory Mackie & Associates Full time

    Overview: Our client, a global asset management company, is seeking to appoint a Retail Client Services Consultant. This position requires a passionate and highly motivated individual who will be part of a team responsible for guiding clients through the company’s products and processes, providing clarity on any questions or concerns they may have....


  • Cape Town, South Africa Capital Assignments Full time

    Our client is seeking a passionate and highly motivated individual who will be a part of their client service team, responsible for guiding their clients through their products and processes, providing clarity on any questions or concerns they may have. Join them in their mission to promote Employment Equity and make a meaningful impact in the financial...

  • SAP SD Consultant

    3 hours ago


    Cape Town, South Africa Sabenza IT Full time

    SAP SD Consultant SD, Functional - SAP Cape Town - Western Cape - South Africa Are you interested in joining the world market leader in SAP add-on solutions? Become part of a team with leading global tools for managing medical equipment. Location: Cape Town (on-site) Desirable Qualifications and Experience: - Relevant bachelors degree (B. Tech, BSc...

  • Client Service Representative

    Found in: Talent ZA C2 - 3 weeks ago


    Cape Town, South Africa WNS Global Services Full time

    Job DescriptionTo deliver effective solutions for customers to enable smooth transitions. High performance individuals, with exceptional communication and analytical skills, to provide our client’s customers with a first class service experience in a contact Centre environment.QualificationsEssentialAbove-average proficiency in English .(a neutral accent...


  • Cape Town, South Africa Allan Gray Full time

    **Job Title**: - Investment Service Consultant | Retail Client Services**Short Description**: - The Investment Service Consultant role is a permanent position suitable for recent graduates with less than 2 years of work experience.**Job Summary**: **Why should you consider Allan Gray?** - At Allan Gray, you will spend your days doing meaningful and...

  • Training Consultant

    Found in: Talent ZA C2 - 3 weeks ago


    Cape Town, South Africa IT Ridge Technologies Full time

    We specialize in delivering integrated, online knowledge solutions, batch and real-time data quality solutions, and a broad range of geo-spatial and analytic projects to a range of property, business to consumer, government and financial services clientsWe are looking for a Training Consultant who will be responsible for:Arranging all training sessions and...


  • Cape Town, South Africa Robertson Bell Full time

    **Client Relations Consultant** Fully Remote **About Robertson Bell**: Robertson Bell are a specialist Finance recruitment agency for the not for profit and wider public sector based in the UK. We have an ambitious growth plan to grow our team of consultants to 60 within the next 2 years, so the time to join us could not be better for your own personal...


  • Cape Town, South Africa Omega HR Solutions Full time

    My client is on the lookout for go-getters, the dreamers, and the doers. Ready to roll up your sleeves and join a place where they value fun as much as they value hard work? Then read on. **What are we looking for?** We are looking for someone with the following experience, qualifications and /or skillsets: - A relevant formal qualification (In either Call...

  • Graduate Opportunity

    Found in: beBee S ZA - 3 weeks ago


    Western Cape, Cape Town, South Africa Intelligent Debt Management Full time

    Intelligent Debt Management’s job vacancy, Career and Recruitment Job title : Graduate Opportunity – Client Query Consultant jobs in Western Cape Job Location : Western Cape, Cape Town Deadline : April 26, 2024 Quick Recommended Links Jobs by Location Job by industries Graduate Opportunity – Client Query Consultant DebtBusters is currently...


  • Cape Town, South Africa Sprout Performance Partners Full time

    **Who is Sprout Performance Partners?** We’re an independent digital media agency and consultancy, with representation across South Africa. We pride ourselves on being best-in-class, and we’re always looking for passionate and skilled people to join our teams. Our approach to media is unique and rooted in a full-funnel philosophy, so no more working in...


  • Cape Town, South Africa Curro Holdings Ltd Full time

    **At Curro,** **we care.**: **Project Lead: Client Services**: **Curro Head Office** **Vacancy Reference: PLCS/2023**: Hey there! At Curro, we are more than just a team, we are a family. We are on the lookout for go-getters, the dreamers, and the doers. Ready to roll up your sleeves and join a place where we value fun as much as we value hard work? Then...

  • Facilities Service Coordinator

    Found in: Talent ZA 2A C2 - 1 week ago


    Cape Town, South Africa Recru-it Full time

    Role Purpose:The Facilities Service Coordinator will be responsible for the compliance of Contracts with Vendors and the Service level Agreements with internal and external Stakeholders, including customer service interactions, reports, and repairs. They will provide the highest level of Excellence with a sales-minded attitude while developing lasting,...

  • Facilities Service Coordinator

    Found in: Whatjobs ZA C2 - 6 days ago


    Cape Town, South Africa Recru-it Full time

    Role Purpose: The Facilities Service Coordinator will be responsible for the compliance of Contracts with Vendors and the Service level Agreements with internal and external Stakeholders, including customer service interactions, reports, and repairs. They will provide the highest level of Excellence with a sales-minded attitude while developing lasting,...

  • Investment Service Consultant

    Found in: Talent ZA 2A C2 - 3 weeks ago


    Cape Town, South Africa Tasiso Full time

    The Consultant role itself forms part of a longer-term journey; it is a feeder role into the business. The consultants are responsible for building trusting relationships with client's so they are assured they're investing with the right company. This is done via various servicing channels i.e., inbound calls, emails, walk-in interactions and webchat. The...