Systems Administrator
2 weeks ago
Job Purpose:
Update and maintain systems; ensuring the highest quality of data for respective internal and external customers is achieved. As a result, the quality of the output to the end user should ensure that the company sells profitably at all times.
**Responsibilities**:
- Analysis of contractual agreements; Load contracted and non-contracted services into the system, inclusive of the terms and conditions attached to that contract.
- Systems integrity control; obtain, check and refine information. Collate and submit reports, take corrective action. Conduct document control spot-checks.
- Customer and User Support; Solve queries on identified major systems queries and provide feedback to internal and external users.
- Identify improvement initiatives; Obtain, check and refine information. Collate and submit reports, take corrective action once approved. Conduct document control spot-checks.
- Participate in change initiatives; Provide feedback.
- Team relationships; participate in cross/remote training with peers, sharing knowledge, information and initiatives.
- Communication; to ensure seamless and effective communication is proactively circulated amongst all stakeholders.
- XML: linking suppliers and ensure the communication between Suppliers - Product is smooth and clear.
- API : assist and resolve queries for internal and external users.
- Training of internal and external users.
Allocations - South Africa ( & Namibia)
- Load and manage allocations, free sells etc. and liaising with the Contracting Managers to increase allocations when necessary.
- Monitor the administration of free sell, Sell and Report services (i.e. accommodation, transfers, cars, excursions).
- Assist with the development for Namibia for allocations.
Required qualifications:
Competencie:
Problem Solving Skills
Ability to work under pressure /deadline driven targets.
Assertiveness Skills
Self-leadership Skills
Communication Skills
Conflict Management skills
System Skills:
Microsoft Office
TourPlan
Egis-Papertrail
**Job Types**: Full-time, Permanent
**Salary**: R1,000,000.00 - R2,000,000.00 per hour
Application Question(s):
- Tourplan (software) and Egis-Papertrail Knowledge
- Microsoft office experience
**Experience**:
- Toursim: 3 years (preferred)
- Tour Plan: 3 years (required)
- loading rates: 1 year (preferred)
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