Quality Analyst/ Quality Assessor and Coach

With promotions and growth, one of our most coveted campaigns has an opportunity available for an Innovative, detail orientated, Passionate, A.I enthusiast to join the team. As a Quality Assessor, you will match our passion for making AI available to everyone for good! With the vision of fostering better conversations, richer human relationships access to...

With promotions and growth, one of our most coveted campaigns has an opportunity available for an Innovative, detail orientated, Passionate, A.I enthusiast to join the team. As a Quality Assessor, you will match our passion for making AI available to everyone for good! With the vision of fostering better conversations, richer human relationships access to...

CT - CBD Growing company seeks to employ a Quality Assessor within their UK utilities space The QCA is responsible for monitoring calls/ transactions, reporting, and feedback to the agent **Duties**: - Conduct Transaction Monitoring as per guidelines defined in the QSD - Provide feedback to associates based on monitoring results - Prepare transaction...

**Prodigy Finance - who are we?** Prodigy Finance is a platform that delivers socially responsible financial services, making it possible for students from more than 150 countries to fulfil their dream of studying at the world’s top universities and schools by financing their international postgraduate studies whilst delivering competitive financial and...

**Introduction**Role Purpose** - This role offers exciting and challenging opportunities and is aimed at a dynamic, performance-orientated, knowledgeable, and experienced individual who can deliver quality outputs in a high deadline and client-orientated environment. You will be required to work well within a team as well as on your own. An exciting...

We are hiring a Quality Assurer/ Coach for an outbound digital marketing agency based in CapeTown, CBD. **Job Description**: - Perform regular quality checks to ensure that quality, compliance and company guidelines are correctly followed. - Provide written/detailed feedback to Team Leaders and agents through the quality monitoring system, ensuring a high...

**Job description** CT - CBD CTC R14600 (Basic R12500 + Benefits medical aid + Pension + Group Life + Incentives) Nett - R12300 Growing company seeks to employ a Quality Assessor within their UK utilities space The QA is responsible for monitoring calls/ transactions, reporting, and feedback to the agent **Duties**: - Conduct Transaction Monitoring as...

**Job description** CT - CBD CTC R14600 (Basic R12500 + Benefits medical aid + Pension + Group Life + Incentives) Nett - R12300 Growing company seeks to employ a Quality Assessor within their UK utilities space The QA is responsible for monitoring calls/ transactions, reporting, and feedback to the agent **Duties**: - Conduct Transaction Monitoring as...

**Introduction** - Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings,...

**Job Advert** Opportunity awaits a diligent, highly organised and motivated Quality Analyst to join our team in Cape Town, on an exciting new campaign. A critical eye for detail is essential in this role as well as analytical and problem-solving skills. You should have an interest in content and people and should be able to work well under...

**Job Advert** If you’ve been waiting for an opportunity to further your career at Concentrix, then seize this moment and let your knowledge and skillsets shine. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and...

**Job Advert** If you’ve been waiting for an opportunity to further your career at Concentrix, then seize this moment and let your knowledge and skillsets shine. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and...

**Job Advert** Are you driven by excellence, meticulous in your work, and proud of your dedication? If your answer is "yes," then a Quality Analyst role at Concentrix is your next career move. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their...

**Business Support** **Location** - Cape Town, South Africa**Language** - English*** **Job Advert**: - Opportunity awaits a diligent, highly organised and motivated Quality Analyst to join our team in Cape Town, on an exciting new campaign. A critical eye for detail is essential in this seconded role as well as analytical and problem-solving skills. You...

**Job Advert** Opportunity awaits a diligent, highly organised and motivated Quality Analyst to join our team in Cape Town, on an exciting new campaign. A critical eye for detail is essential in this seconded role as well as analytical and problem-solving skills. You should have an interest in content and people and should be able to work well under...

**Urgent need of an Quality Analyst (George Area)** **Requirements**: - Monitoring of transactions as per process guidelines - Campaign experience in Insurance or Utilities - Monitor transactions as per targets and guidelines - Provide coaching and feedback to consultants following audits - Prepare quality presentations and reports as per requirement -...

Our client is looking to appoint Quality Analysts with at least 2 years of experience. **Responsibilities**: - Developing Evaluation Programs - Keeping track of the key industry trends - Monitoring Customer Interactions - Calibration Sessions - Utilization of Technology - Training and Coaching - Compliance Monitoring - Driving Innovation and Optimizing...

**Job Advert** Opportunity awaits a diligent, highly organised and motivated Quality Analyst to join our team in Cape Town, on an exciting new campaign. A critical eye for detail is essential in this role as well as analytical and problem-solving skills. You should have an interest in content and people and should be able to work well under pressure. A...

**Job Advert** Opportunity awaits a diligent, highly organised and motivated Quality Analyst to join our team in Claremont on an exciting campaign. You’ll be joining our fun-loving global community of more than 100,000 passionate people who work across 190 locations in over 50 countries delivering exceptional customer experiences for some of the world’s...

**Job Advert** Are you ready to take up the challenge of a new position that will test your capabilities and reward your meticulous work ethic? Opportunity awaits a diligent, highly organised and motivated Quality Analyst to join our team in Claremont, on an exciting campaign in our vibrant Cape Town office. You’ll be joining our fun-loving global...