Operations Manager

3 weeks ago


Johannesburg, South Africa Arcfyre International Full time

Arcfyre International provides protective services that are sophisticated, professional, reliable and discreet. Regardless of the environment, or the level of your security requirements, our protective services are geared to provide professional, peace-of-mind solutions to mitigate risks.

We are acutely aware that in our industry integrity and confidentiality is paramount and that mistakes can cost lives. This understanding guides our vision and value statement, which sets out our objective of being a world leader in our industry, by consistently delivering protection and consulting services built on professionalism, passion, integrity and compliance.

We take pride in our stated purpose of being a legacy-building enterprise and will actively seek to work with other industry leaders to support business that is responsible, resilient and sustainable.

responsible for design of, implementation and management of all assigned protective services projects across 60+ countries

responsible for an operations budget in excess of ZAR 100,000,000.00

an independent worker that understands clearly the business vision / objectives and customer expectation

managing paid for / mandatory training program in conjunction with our sister training company

recording & maintaining all statistics across all operational enabling the business to determine investment / expansion opportunities

issuing firearms per CFR / SAPS regulations and maintaining exceptional status of all permits and registers

capable of understanding how to constructively engage across various cultural, ethnic and diverse environments

The operations management team should be capable to provide transparent feedback to the Directors / Board members

Preferable skills & attributes:

- 10yrs + in the protective services industry (ideally managing teams)
- Accredited Close Protection qualification
- Management degree (preferable) however diploma will be considered
- Strong project management skills
- Strong administrative skills across all Microsoft platforms as well as Xero
- customer satisfaction obsessed
- Preferably some financial background / experience
- Must be capable of managing multiple projects across multiple regions
- Must have handgun / shotgun / carbine competency
- Additional languages preferable (Spanish, French, German, Italian)
- Possible 20% travel for quality control purposes
- must understand iCoCa and ISO 9001 / 18788
- Driven and ambitious purely on meeting business goals and customer satisfaction

**Job Types**: Full-time, Permanent

Ability to commute/relocate:

- Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- protective services: 10 years (required)

**Language**:

- Spanish/French/German or Italian (preferred)

License/Certification:

- Close Protection qualification (required)
- handgun / shotgun / carbine competency (required)

Willingness to travel:

- 25% (required)



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