Account Specialist

1 month ago

Cape Town, South Africa Relocation Africa Full time

**Company**: Relocation Africa (PTY) LTD ( SME business )
**Location**: Kenilworth, Cape Town
**Start date**: January 2025
**Salary**: R18,000 - R20,000 per month - based on skillset and previous experience
We are still looking
Relocation Africa is a leading company in the global mobility sector in Africa, with our Head Office based in Kenilworth, Cape Town and we are looking for an Account Specialist (Mobility Division)
**Main Purpose of the Role/Job Description**:
The Account Specialist is a fully operational role actively engaged in managing and working closely with many stakeholders ranging from the client (who initiates the service) through to the final product being delivered - eg - home search delivered to an assignee.
The services are delivered by trained ground consultants located in various countries across Africa.
The core responsibility of the Account Specialist is to deliver the service to the standards set by the business, ensuring that all stakeholders are kept informed appropriately.
**Educational requirements**:
Senior certificate
Relevant tertiary education in project management, hospitality, or other relevant areas
**Previous experience**:
Three-plus years working in a similar role or managing remote service delivery projects through agents
Experience working on various client accounts or portfolios with strong evidence of completing projects
**Professional competencies required for this role**:
**Communication skills**: Ability to communicate clearly and persuasively, both verbally and in writing, to a variety of audiences
**Relationship building**: Skill in building and maintaining strong relationships with various stakeholders
**Teamwork and collaboration**: Ability to work effectively within a team and collaborate with others to attain project goals and successful project completions
**Cultural sensitivity**: Understanding and respecting diverse cultural backgrounds and practices in various countries and settings
**Project management**: Ability to manage projects efficiently from conception to completion, ensuring deadlines and objectives are met and required reporting information is captured accurately
**Reporting**: Ability to understand, process and discern relevant information relating to the projects being managed
**General**: High level of attention to detail ensuring accuracy and top quality projects
**Key responsibility areas**:
Project management
Client Relationship management
**The profile we are looking for**:
Dynamic high-energy self-starters, with an entrepreneurial spirit who can work well independently and are confident to fully engage with different teams within the businesses will suit this role.
We embrace and are committed to encouraging diversity and inclusion as part of our company culture and operating on the continent of Africa, we bring together talent from different places and backgrounds to help create best ideas and solutions.
Our core values of embrace change, uncompromising ethics, consider the person, and I do It, I own it play an integral role in guiding our daily interactions with all our stakeholders.

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