Clerk: Credit Returns

2 weeks ago


Durban, South Africa Mustek Full time

**Purpose**:
The clerk (Credit Returns/Purchases) is primarily responsible for implementation of the company’s credited goods policy and procedure through client liaison and controlling the movement of goods returned.

**Responsibilities**:

- Assist and support returns officer effectively in his day-to-day tasks.
- Coordinate returns clerk activities with warehouse management and distribution centre.
- Process returns of orders.
- Inspect and verify products and merchandize worth returning.
- Verify and inspect all forms, reports and records relating to product returns.
- Inspect and reconcile quantities returned with that of the returns forms and documents.
- Ensure customer satisfaction through handling of product returns and exchanges.
- Purchasing in of stock on Epicor system.

**Qualification and Experience**:

- Matric
- Tertiary qualification in business administration or finance would be advantageous.

**Skills and Knowledge**:

- Basic knowledge of general administrative processes
- Good knowledge of facility layout
- Good communication
- Good people skills


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