Channel Representative

3 months ago


Pietermaritzburg, South Africa RCL FOODS Careers Full time

**RCL FOODS, **is looking for a dynamic, enegetic individual to join the Sales Team as a Channel Representative - GT. The following applicant must be able to liase with customers on a one to one basis addressing regular operational needs of the customers and monitor as well as to ensure improved route optimisation and driver efficiency.

The candiate must have a code 10/14 vehicle license with valid PDP and own vehicle is eesential.

**Duties & Responsibilities**:
1. **Ensure efficient and cost effective product distribution**
- Ensure driver teams deliver according to mapped and optimised routes
- Ensure all new and old customers are plotted on the GPS system
- Ensure orders are geared towards improving truck utilisation and loaves/km
- Ensure delivery teams invoices correspond with loading list before vehicle leaves the bakery

**2.Ensure balancing of orders placed, delivered and returned**
- Monitor driver orders for informal trade customers daily
- Monitor and track returns daily
- Craft and action palns to drastically improve returns

**3. Submit sales figures from drivers daily**
- Ensure drivers teams sales are in line with sales target
- Source and distribute of key trade intelligence
- Provide actionable plans for improvements and combating competitor activities

**4. Ensure the capturing and aalocation of all customer details**
- Ensure all customer details and classification are loaded correctly on new accounts and are correctly listed on existing accounts.

**5. Ensure Driver competency and delivery time management**
- Support, train, discipline and lead the driver & van assistant teams to deliver sales excellence
- Employ efficient route riding system to see all customers within each month
- Evaluate on the job performance, and provide training on shortfalls

**6. Monitor Trade Prices**
- Submit weekly price surveys for informal trade customers
- Monitor RSP's and execute pricing strategy, policy and mandate

7. Build long standing relationship with customers
- Increase sales volumes and market share in GeneralTrade Stores
- Develop a strategy with informal Sales Reresentative to gain new business
- Handle customer complaints and queries
- Ensure merchandising to the company standards
- Support the informal sales representative in providing adequate route optimisation and rationalisation solutions
- Ensure the customer needs are met within viable business framework
- Provide a link between customers and drivers for a seamless transistion of products
- Pprovide key trade intel and address regular customer service requirements

**Minimum Requirements**:

- Valid drivers license(code10) with PDP
- Matric
- 3 to 5 years experince in the sales function. Driver salesman experince beneficial
- Organisational/business unit process
- the sector and its offerings
- Sales planning
- Meeting sales goals
- coaching
- Audit and compliance
- Recent laws and regulations

**Skills**
- Verbal and written communication
- Computer literacy
- Report writing
- Interpersonal
- Logical thinking
- Analytical thinking
- Presentation and facilitation
- Negotiation
- Organizational awareness
- Influence


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