Call for Application

2 weeks ago

Johannesburg, South Africa UNESCO Full time

OVERVIEW

**Parent Sector**: Field Office

**Duty Station**: Johannesburg

**Job Family**: Natural Sciences

**Type of contract**: Consultancy

**Duration of contract**: From 1 to 6 months

**Application Deadline (Midnight Paris Time)**: 14-JUN-2023

**UNESCO Core Values**: Commitment to the Organization, Integrity, Respect for Diversity, Professionalism

OVERVIEW OF THE FUNCTIONS OF THE POST

CALL FOR APPLICATION

Development of Smartphone Applications for Citizen Science Data Collection in South Africa

A. Project Background

UNESCO is implementing a project on “Addressing Climate Risk and Building Adaptive Capacity in South Africa’s Biosphere Reserves: Towards Sustainable Water and Ecosystem Management” with the objective of enabling pilot areas in South Africa to develop effective ecosystem-based and gender responsive adaptation pathways to climate change using a bottom-up, participatory approach.

As part of the project, there is a focus on active engagement of communities in the target areas through Citizen Science, by using local data collection as a driver for education on climate risks and climate change. In addition, real-time Internet of Things-based weather stations, water level, and water quality sensors will be set up in the biosphere reserves to enhance the collection of hydro-meteorological data in the biosphere reserves. This will allow the piloting of blending Citizen Science field surveys with real-time meteorological station networks.

Long Description

B. Tasks

a. Engage with the Vhembe Biosphere and Groot Marico Biosphere Reserves to finalize the data collection protocols

b. Tailor the data collection and GIS system and database to collect and store the required data fields and elements (e.g geolocated photographs, input fields)

d. Tailor the visualization environment to visualize the data collection from citizen scientists in the two Biosphere Reserves

e. Support the two Biosphere Reserves to ensure all data is collected and accessible from the backend and frontend visualization

a. Provide further physical and online training on data collection tools to the Kruger to Canyons and Cape Winelands Biosphere Reserve

b. Support the two Biosphere Reserves, Kruger to Canyons and Cape Winelands to ensure all data is collected and accessible from the backend and frontend visualization
Long Description

b. Set up a user-friendly dashboard to view the collected data.

c. Enable users to download the collected data in excel/CSV format

4) Provide training on the tool developed and transfer the system to an independent server

a. Update and provide training materials on the different tools and software packages used

b. Provide two training sessions to a set of stakeholders identified by UNESCO on the different tools

i. Physical and online training on the use of the software for all the Biosphere Reserves

ii. Physical and online training on the setup and management of the software packages on the server

c. Setup of the system on an independent server to be provided by UNESCO based on the specifications provided by the developer
Long Description

C. Deliverables

The contractor shall submit the following deliverables to UNESCO Regional Office for Southern Africa;
a. A work plan with a detailed timetable for delivering targets in consultation with UNESCO;
b. Set up mobile apps for all four biosphere reserves as requested in tasks (1) & (2) including the incorporation of the Internet of Things in task (3)

c. The reports for the 3-month trial for the developed apps in the four Biosphere Reserves respectively

e. The developed training materials and the report for the training sessions as described in task (4)
COMPETENCIES (Core / Managerial) Accountability (C) Communication (C) Innovation (C) Knowledge sharing and continuous improvement (C) Planning and organizing (C) Results focus (C) Teamwork (C) Professionalism (C) - For detailed information, please consult the UNESCO Competency Framework. REQUIRED QUALIFICATIONS
- Required qualification: The lead person is required to have at least a Master’s degree in Computer sciences/natural sciences or equivalent.
- Project management experience: The company should have experience managing the development of software projects, including requirements gathering, project planning, and execution. They should be able to manage timelines and budgets effectively and have experience working with stakeholders and clients to ensure project success.
- Experience with agile development methodologies: The company should have experience working with agile development methodologies. They should be able to adapt to changing requirements and priorities and be able to deliver working software in short iterations.

DESIRABLE QUALIFICATIONS

To enable social learning among citizen scientists, an implementation partner with experience in developing a platform similar to WhatsApp will be an added advantage.

A Southern African-based implementation partner would be

  • Application Specialist

    4 weeks ago

    Johannesburg, South Africa Nexford University Full time

    Are you an experienced Telesales Advisor with the ability to drive learner enrollment at an American online university? Join a next-generation university making high-quality affordable education available worldwide. At Nexford University, you will be responsible for advising and guiding potential learners and applicants using the outbound calling as your...

  • Call Centre Agent

    4 weeks ago

    Johannesburg, South Africa Business Capital Group Full time

    Matric Certificate. Minimum of six months experience as a call center agent. Well spoken. **Job Types**: Full-time, Permanent **Experience**: - call center agent: 1 year (preferred) Application Deadline: 2023/07/18

  • Call Centre Agent

    4 weeks ago

    Johannesburg, South Africa Zethu Consulting Services Full time

    We are currently seeking two Call center agents to join our clients customer service team. Key responsibilities - Providing excellent customer service to all members of the public. - Administration tasks including recording all relevant information, ensuring integrity of information entered to our client’s systems. - Receiving incoming calls in a...

  • Channel Sales Specialist

    7 days ago

    Johannesburg, South Africa Mediro Application Consulting Full time

    Permanent role. - Only South African citizens can apply. - Hybrid (on-site at the Sandton office and remotely). - Must have 5 years minimum related work experience in the solutions / software / Document Management / Content Management / Print Management / Workflow Solutions / Digital solutions industry sectors. - A proven understanding of IT and Document...

  • Outbound Call Centre Agent

    4 weeks ago

    Johannesburg, South Africa Nova Connect Full time

    **FULL JOB DESCRIPTION** **Outbound Call Centre Lead Generation Agent Wanted. Basic of R3000 plus uncapped commission.** **THE JOB AT A GLANCE** **The Call Centre Agent (Warm Up/Lead Generation) in the Insurance Industry.** **WHAT WILL YOU DO?** **Call clients and get their **interest **in **receiving **insurance related products.** **Call are...

  • Call Centre Agent-4

    4 weeks ago

    Johannesburg, South Africa FirstRand Full time

    Job Description To action incoming or outgoing customer calls, electronic communications and queries as per agreed standard operating procedures to ensure customer needs and business objectives are met - Contribute to a culture of service excellence that builds positive relationships and provides opportunity for feedback and exceptional service -...

  • Outbound Call Centre Agent

    4 weeks ago

    Johannesburg, South Africa Corner Life Insurance Full time

    **Call Centre Agent** **Duties**: - Maintain updated knowledge of all company products and services in order to provide adequate education to customers - Provide information and instructions about relevant products and services - Make product and service suggestions to meet the customer’s specific needs - Field incoming phone calls and respond to phone...

  • Outbound Call Centre Agent

    4 weeks ago

    Johannesburg, South Africa Corner Life Insurance Full time

    **Call Centre Agent** **Duties**: - Maintain updated knowledge of all company products and services in order to provide adequate education to customers - Provide information and instructions about relevant products and services - Make product and service suggestions to meet the customer’s specific needs - Field incoming phone calls and respond to phone...

  • Call Centre Agent

    1 day ago

    Johannesburg, South Africa Alpha Insurance sales and services Full time

    We are a dynamic sales company with a new branch in Johannesburg seeking both Telesales agents and out door agents to best represent our clients generating sales in the most professional way. Our client is a well known insurance company with a good reputation as well as a Dubai based fragrance company. ROLE AND RESPONSIBILITIES You just will require you to...

  • Sales Consultant

    7 days ago

    Johannesburg North, South Africa Call centre staffing Full time

    Our client based in Johannesburg Northern Suburbs is looking for strong sales consultants to sell long-term insurance for a well-known financial services company. Must have - 2 years of long-term insurance sales experience - mainly in funeral or life products - Matric **Benefits**: - Weekly Performance bonus of R1 500 if you exceed your weekly targets. -...

  • Travel Call Centre Inbound Agent

    4 weeks ago

    Johannesburg, South Africa Bryte Insurance Full time

    Who we are Our opportunity The Bryte Travel Call Centre Inbound Agent will be responsible for answering incoming calls for Travel Insurance. Agent must be skilled to sell top up Travel Insurance where applicable, answer enquires, handle complaints, troubleshoot problems and provide information. Key Tasks & Accountabilities - Handle customer enquiries...

  • QA Analyst

    4 weeks ago

    Johannesburg, South Africa CallForce Full time

    The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor outbound calls and email responses to assess associates' demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and...

  • Call Centre Consultant

    4 weeks ago

    Johannesburg, South Africa Digicall Management Services Full time

    **ROLE SUMMARY** The purpose of the Call Center Consultant and Reviewer is to monitor the omnichannel platform and respond to all incidents as quickly as possible. All relevant calls need to be transcribed into a professionally written report and sent to the relevant client within the allocated timeframe. **QUALIFICATIONS** - Minimum: Higher Certificate or...

  • TeleSales Call Centre Consultants-iContact

    3 weeks ago

    Johannesburg, Gauteng, South Africa Jobking Full time

    We are looking for passionate, self-motivated and goal driven individuals to apply for the following position within our company. We are looking for Lead generating Consultants (TeleSales Call Centre Consultants) to join our dynamic team as a Lead generating Consultants (TeleSales Call Centre Consultants). The Job of a Lead generating Consultants (TeleSales...

  • Application Support Agent

    3 weeks ago

    Johannesburg, South Africa IOCO Full time

    We're looking for a Application Support superstar to join our team of problem-solving experts and help us keep our software running smoothly. The Application Support Agent plays a critical role in implementing and supporting the systems and processes administered by our customers. This role primarily involves visiting automotive dealerships to implement...

  • Application Support Agent

    4 weeks ago

    Johannesburg, South Africa IOCO Full time

    We're looking for a Application Support superstar to join our team of problem-solving experts and help us keep our software running smoothly.The Application Support Agent plays a critical role in implementing and supporting the systems and processes administered by our customers. This role primarily involves visiting automotive dealerships to implement and...

  • Fast Foods Call Centre Supervisor

    4 weeks ago

    Johannesburg, South Africa Resourceful Personnel cc Full time

    **Salary**: R17,000.00 - R20,000.00 per month **Experience**: - fast foods call center: 4 years (required) Shift availability: - Day Shift (preferred) Application Deadline: 2023/08/30 Expected Start Date: 2023/08/30

  • Call Centre Agent

    6 days ago

    Johannesburg, South Africa The Horizon Full time

    Our Client is looking for a call centre agent. **Key Roles and Responsibilities**: - Providing world-class service to all of our players - Strive for ‘first-contact-resolution’ on all customer queries - Ensuring that all communication and volume received during their respective shift is dealt with in the required timeframe and manner - Staying beyond...

  • Application Support Specialist

    4 weeks ago

    Johannesburg, South Africa WePlace Full time

    Gauteng, JHB - Northern Suburbs - Market - Related Annually Basic Salary A market-leading South African ISP is looking for a Application Support Specialist to join their dynamic team. **Purpose**: - They have a deep understanding of the inner workings of the company systems. - They are also expected to provide effective feedback to all users to resolve...

  • International Sales Manager

    4 weeks ago

    Johannesburg, South Africa Recruit for Africa Full time

    **International Sales Manager | JHB | Lodge and Safari Group**: Join this prestigious luxury lodge and safari group as an **International Sales Manager** and showcase its exceptional properties to the world. We are seeking a dynamic and results-oriented professional to drive international sales and expand the global reach. This position is based in JHB, with...