Telephony and Reporting Agent

3 weeks ago


Cape Town, South Africa SR & Associates Full time

Our client is looking for a Key Accounts Administrator to join their fast-paced and dynamic team based in Cape Town.

**Duties And Responsibilities**
- Responsible for national account emergency work.
- Support the management of real time calls.
- Assist with team admin.
- Ensure accurate reporting.
- Maintain service levels.

**Qualifications and experience**
- Matric.
- Valid driver's license.
- 2-3 years in a similar role

**Technical Competencies**
- Good numeracy and literacy skills.
- Good IT skills.
- Strong commitment to delivering customer service.
- Ability to manage multiple tasks in a very fast paced environment.

**Behavioural Competencies**
- Good Interpersonal skills.
- Thorough attention to detail.
- Task driven and delivery focused.
- Ability to prioritise and work under pressure.

**Job Types**: Full-time, Permanent

**Salary**: R12,000.00 - R15,000.00 per month

Application Question(s):

- Have you led a team before?

**Education**:

- Bachelors (preferred)



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