Delivery and Partner Relationship Manager

3 weeks ago


Cape Town, South Africa Ontec Systems (Pty) Ltd Full time

**Scope of role**

As a Partner Relationship Manager, you will manage special projects, the Partners, and customers across Africa to ensure the acquisition and maintenance of partner relationships and ensure partner sales opportunities are optimised.

**Key responsibilities but not limited to**:

- Develop and direct project management operations and strategic planning to meet the company’s goals.
- Provide overall strategic governance for projects by establishing standards, processes, and tools used for effective project delivery.
- Establish procedures to set productivity and quality targets to assess results for all projects.
- Respond to escalated project issues that may impede project delivery and coordinates solutions.
- Monitor and analyse project standards to identify problems and to propose operational improvements and cost saving for future projects.
- Identify and maintain key partner relationships with relevant clients.
- Identify and maintain relationships with various partner stakeholders including the strategic decision makers for the Sub-Saharan territory.
- Ensure that partner expectations are managed and complies with all contractual obligations; Implements partner feedback systems to establish and evaluate partner client satisfaction.
- Performs an operational support role for the business by implementing partner relationships that are aligned to and address the company’s objectives.

**Key requirements**:

- Appropriate Tertiary Business / Technical qualification preferably Engineering focus;
- 10 -15 years related industry experience;
- 8 - 10 years managerial and people management experience;
- Effective written and verbal communication skills;
- Excellent relationship management skills to drive increase in revenue;
- Travel to existing and potential customers geographically widely dispersed;
- French speaking will be advantageous.

**Job Type**: Permanent

Ability to commute/relocate:

- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required)

Application Deadline: 2023/03/31



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