Branch Manager

2 weeks ago

East Rand, South Africa Unique Personnel Full time

**Job Number**
- 70714

**Job Type**
- Permanent

**Job Title**
- Branch Manager

**Computer Skills**
- Ms Office

**Industry**
- Logistics and Supply Chain

**City**
- Ekurhuleni (East Rand)

**Province**
- Gauteng

**Duties and Responsibilities**:

- To manage the delivery of the organization’s objectives through communication, measurement and motivation of the staff.
- To interface with shared functions ensuring continued cooperation and interactions with these functions.
- To manage and deliver on client’s commitments based on local, national and international strategy.
- To manage cost and productivity within the branch ensuring that efficiency and effectiveness is at the order of the day.
- To ensure compliance to internal and external controls and other KPI’s
- To deliver on the bottom-line budget commitment to ensure that the business unit budget is met.
- To identify opportunities and risks within the business that may impact the business environment and ability to deliver to shareholder commitments.
- Managing people’s performance and growth to create a sustainable business environment.
- Adherence to deadlines and schedules.
- Managing and controlling resources and risk management.
- Administrative duties relevant to the position.
- Interacting with customers at all levels - in person and telephonically.
- Maintain existing systems processes and controls with continuous improvement.

**Operational Performance**:

- Actively managing daily operational performance to consistently achieve performance Balanced Score Card targets.
- Delivering on client and internal requirements.
- Internal stakeholder communication management, ensure agreed to meetings, conference calls and forums are planned and conducted internally as agreed to by all stakeholders, this is an ongoing requirement.
- Customer dissatisfaction process, analyze failures with regards to deliveries, client complaints, damages etc to determine root cause and corrective actions

**Team Leadership**:

- Supervise warehouse employees fostering a positive work environment and promoting teamwork.
- Provide ongoing coaching and performance feedback to the team, identifying areas for improvement.
- Set clear goals and objectives for the team, aligning them with the company's strategic objectives, and track progress towards achieving them.

**Quality Assurance**:

- Maintain high standards of quality control and ensure adherence to industry regulations and company policies.
- Conduct regular audits and inspections to identify areas for improvement and implement corrective actions.
- Champion a culture of continuous improvement, seeking innovative solutions to enhance operational efficiency and customer satisfaction.

**Health and Safety**:

- Ensure compliance with health and safety regulations, fostering a safe working environment for all employees.
- Investigate and report any accidents or incidents, implementing preventive measures to mitigate risks.**Inherent Requirements**
- A minimum of 5-10 years of working experience in Road Transport logistics in a similar role.
- Strong interpersonal and people skills.
- Able to manage 300-400 staff members.
- Good presentation and Excel skills.
- Thorough understanding of financial reporting and control procedures.
- Ability to work under pressure and deadline driven.
- A high degree of negotiation skills and ability to present complex information at all levels, both internally and externally.
- Knowledge of Freight management systems.
- Able to manage a medium-sized multicultural team and demonstrate a high degree of cultural sensitivity.

**What Qualification**

**Minimum Qualification**
- Any

**Status**
- Available

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