IT Manager Iii

2 days ago

Johannesburg, South Africa Nedbank Full time

**Requisition Details & Talent Acquisition Contact**
- REQ 120859 - Keabetswe Modise**Job Family**
- Information Technology

**Career Stream**
- It Operations

**Job Purpose**
- To build management foundation and to deliver operational excellence and productivity through a team of team leaders and technology managers in support of Asset Management & Automation.**Responsibilities**:

- Management of vendor contracts and associated services.
- Ensure all relevant warehouse costs are vetted, payments for support and maintenance are processed timeously and managed according to SLA and customer policy and procedures.
- Evaluate, craft, and implement asset management technology policies and processes.
- Create a simplified low-cost IT operating platform through automation.
- Deliver promised results through ensuring that plans are approved and accepted.
- Manage resources in executing and achieving business strategy and associated metrics.
- Optimise value add through identifying and managing risks arising from own department.
- Support standardised delivery processes by ensuring business area comply with standards, policy and regulatory requirements.
- Deliver solutions within Service Now in support of Virtual Agent and Hardware Asset Management (HAM).
- Deliver best practice services, meet and exceed client expectations in support of strengthened business IT collaboration.
- Monitor and manage client, service providers, partners and other stakeholder expectations.
- Ensure integrity in actions through building trust and respect.
- Ensure communication and building relationship networks upwards, downwards, sideways and outwards.
- Ensure direct reports understand and support Nedbank's vision, values and strategy.
- Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
- Stay abreast of developments in field of expertise, ensuring personal and professional growth.
- Understand and embrace the Nedbank vision and values, leading by example.
- Deliver a world-class service by ensuring a client centric culture.
- Manage performance of direct reports and hold them accountable for managing the performance of their direct reports by implementing performance agreements and ensuring a clear vision.
- Create an environment whereby self, managers and team are encouraged to challenge the status quo by initiating constructive debates about work practices and areas for improvement. Improve work processes, productivity and reduce costs.
- Ensure that planned projects and deliverables for the year are achieved within planned budget.

**Essential Qualifications - NQF Level**
- Advanced Diplomas/National 1st Degrees
- Matric / Grade 12 / National Senior Certificate

**Preferred Qualification**
- Role Relevant Tertiary Qualification
- ITIL Foundation (Essential)

**Minimum Experience Level**
- 10+ years IT Operations Experience and 8-10 years Job Relevant
- Warehousing & logistics management
- IT related financial management

**Technical / Professional Knowledge**
- Governance, Risk and Controls
- Organisational behaviour theory
- Principles of project management
- Relevant regulatory knowledge
- Stakeholder management
- Strategic planning
- Talent management
- Business writing skills
- Management information and reporting principles, tools and mechanisms
- Client Service Management

**Behavioural Competencies**
- Building Partnerships
- Customer Focus
- Decision Making
- Facilitating Change
- Inspiring others
- Business Acumen
- Building Organizational Talent
- Compelling Communication
- **_Please contact the Nedbank Recruiting Team at
+27 860 555 566
_

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