IT Systems Specialist

3 weeks ago


Cape Town, South Africa PUMA Full time

**INFORMATION TECHNOLOGY**

**IT SYSTEMS SPECIALIST**:

- Cape Town, South Africa**YOUR MISSION**:
The IT Systems Specialists role is to support the business’ IT needs and facilitate the growth of the company in an efficient manner, with a focus on ensuring our systems are future fit and reliable. The function should ensure business continuity is maintained via the upkeep of IT equipment and minimize downtime and continue to implement new and innovative ideas across the business with specific attention and focus on project management and project roll-out executions.

**KEY TASKS, DUTIES AND RESPONSIBILITES**

Support:
Provide 2nd line Tickets and Support (some first line).
-Responsible for Hardware, Software, Networks, OS, Digital Signage, Fibre, VoIP, MS Teams VmWare, Firewalls VPNs MTR’setc support.

Network:
Maintain and implement Vlans, IP Subnets, Follow set standards.
-Ensure that there is adequate WiFi support and coverage.

Project Management:
Liaise and communicate with various stakeholders.
-Attend Meetings to discover requirements.
-Track and spend within Budget and delivered by deadlines.
-Propose new ideas, assign, and align resources.
-Execute project rollout and meet deadlines.

Administration:
Loading of PO’s, sending and receiving of IT goods.
-Change Management approval.
-Documentation of Systems & Projects.

Communication:
Ability to communicate clearly and relay messages between technical and laymans terms to business partners and staff where required.
-Ability to draft Policies and Procedures for roll-out to the company.

**YOUR TALENT**:
Tertiary qualification or certification an IT related field of studies.
-5 years of experience in an IT Support role, ideally 3 years experience in Server Management and at least 1 year of experience in Project Management.
-Experience of working in a IT Support function in the Retail and Wholesale environment would be advantageous.
-Strong understanding of the following: Desktop and Network Support, New systems implementations, hardware and software troubleshooting, project management.
-Must have knowledge of the following: Microsoft Office 365, Uniflow Online, 3CX, Microsoft Intune, Microsoft Endpoint Management, Samsung MagicInfo, Aruba Central, Mobicontrol, Microsoft Visio, Microsoft Sharepoint (Site Creation and Management).
-Good written and verbal communication skills.
-Highly motivated and proactive in helping/guiding teammates to succeed in projects.
-Keen interest and enquiring mind related to IT Systems and Implementations.

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
- PUMA supports over 16,100 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.



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