Systems Integration Specialist

7 months ago

Cape Town, South Africa Agency Growth Team Full time

Do you LOVE technology, creating systems, automation and solving complex problems with simple processes? Are you eager to work with talented teams and a business owner who will invest in your career, skills and team? Are you ready to establish an engineering mindset within a progressive and rapidly growing company that delivers superior results, reporting and solutions?

The **Agency Growth Team** hires, mentors, trains, and places **Systems Integration Specialists** into leading digital marketing agencies worldwide.

Automation is a vital part of digital marketing agencies and **Systems Integration Specialists** are in high demand to help deliver results and help grow clients to new levels.

**⭐️ Are you ready to join a fun, results-oriented team as our NEW Integrations & Automations Rockstar ⭐️**

**WHAT WE OFFER**
- Fun, fast-paced work environment
- Constantly evolving, cutting-edge technology
- The ability to make a significant impact immediately upon jumping in
- Remote work opportunity
- Impressive salary structure
- Numerous team-building activities to promote collaboration
- Bonuses and benefits

**ROLE**

As a **Systems Integration Specialist**, you will have a strong background in website development, automations, work management / project management softwares and be ready and exciting to help streamline agency processes for optimal efficiencies.

You will be educated on a marketing system platform (GHL or Go High Level) in order to build campaigns, triggers, workflows, tagging system, landing pages, custom values and automations.

This is a core component of your job - we’ll provide additional processes and training to help you get even better. Other responsibilities include but are not limited to troubleshooting WordPress issues, adjustments to web pages through Elementor, updating plug-ins, collecting and responding to help desk items along with creating workflows that integrate directly with client WordPress websites

To be a successful **Systems Integrations Specialist** you must excel at paying attention to detail, be process-driven, seek to optimize and improve existing processes where possible, be an excellent communicator and collaborator with internal and external team members to manage and complete projects within specific deadlines.

You love automation and process and you're constantly seeking ways to optimize processes with the power of automation and tracking. Proficient knowledge of HighLevel/GHL, Zapier, Integromat/Make, Website Functions, Analytics and experience managing campaign builds and projects that involve these tools.

**RESPONSIBILITIES (Tasks Associated With The Role)**:

- GHL Campaign Building For New Client Onboarding: We have a semi-automated onboarding process to enable efficient campaign set ups. SIS will use existing templates and processes to customize new client accounts and campaign builds for new clients including setting up and testing funnels, triggers, campaigns, tag tracking, pipelines.
- Manage detailed tasks, and project management systems using Asana
- Loom Video for campaign reviews: Create and send short video updates when building campaigns using a simple, effective format we have created.
- Quality Assurance: Testing client funnels, automations and agency systems to ensure everything is working consistently.
- Client Technical Support: Be the intermediary between GHL support, our team and our clients. This entails handling and managing support tickets in real-time, until successful resolution.
- Clearly communicating: Using Slack, Zoom, Loom and Asana. Clearly communicate and collaborate with team members
- Website design support: A strong knowledge of website domains, SSL certificates and Wordpress websites is important.
- Project Management: Using SOPs, Asana, Slack to manage a variety of technical projects and tasks in a timely manner
- Creating Process Flow Maps & Workflows as required and when relevant for project management and process optimization
- Creating Forms: Using google forms or GHL to help with automations or to create new automations
- Data entry and reporting: Tracking KPIs and ad performance data using Google sheets, formulas
- Availability minimum 40 hours per week between Monday to Friday from 7am - 7pm EDT (New York Time)
- You must be consistent and reliable to ‘show up’ and take responsibility for setting up and monitoring a growing list of client campaign technical setups.
- Continued Learning: You’ll be expected to keep up with the constant changes and evolution of our software platforms including GHL, Twilio, Mailgun, Wordpress.

**REQUIREMENTS (Expected Proficiencies)**:

- Undergraduate degree in Engineering, Computer Science, Project Management, or Systems Operations
- At least 2 years of professional experience in the field
- Experience in building automation campaigns
- Able to work a 40 hour full time schedule including an essential overlap daily availability 7am - 7pm EDT (e.g 7am - 4pm EDT, or 10

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