Team Leader
7 months ago
**Job Advert Summary**:
Unifi is a fast-growing finance and technology company operating in Zambia, South Africa, Uganda and Kenya. Unifi delivers personal lending products through online, mobile phone and branch channels. The company is well supported by strong shareholders and a board of directors with vast experience in entrepreneurship and lending.
We are looking for individuals that will leave no stone unturned in their quest for excellence in team performance and overall team well-being.
**Minimum Requirements**:
- Grade 12;
- 2-3 years’ experience as a Team Leader;
- Strong leadership skills;
- Exceptional organizational, and time management skills;
- Strong analytical and problem-solving skills;
- Excellent interpersonal and communication skills;
- Engage in the innovation and improvement of processes;
- Ensure the departments achieves goals established;
- Identify ways to support inclusion and diversity;
- Operates with urgency and meet deadlines;
- Ability to foster a culture of ownership, accountability and teamwork.
**Duties and Responsibilities**:
**People Management**:
- Lead and supervise teams focused on targets;
- Ensure team meets and exceeds their daily goals;
- Monitor calls and complete spot audits;
- Conduct weekly and monthly performance reviews and formulate action plans to improve performance;
- Responsible for creating and providing functional and operational reports to operations management that provides essential information to manage the business;
- Work with your HOD and operations management team to drive continuous improvement;
- Provide process improvement guidance / changes for review by leadership;
- Create and maintain a high-quality work environment, so that the team members are motivated to perform at their highest level;
- Lead by example and coach on key behaviors to drive results;
- Manage team size and availability;
- Responsible for escalating HR and ER matters to your HOD and senior management.
**Sales**:
- Handle escalated customer complaints and take appropriate action to resolve them;
- Know our products inside and out so you can answer questions and coach your team;
- Communicate with customers, agents and other stakeholders through various channels.
**Collections & Recoveriers**:
- Recover payments on overdue accounts;
- Locate customers using external and internal sources;
- Negotiate payment plans;
- Handle questions and complaints.
-
Senior Team Leader
5 days ago
Stellenbosch, South Africa Hollywoodbets Full timeBeing a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africas biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And thats just the beginning. Our talented Team is on a mission to increase our global footprint,...
-
Team Leader
1 week ago
Stellenbosch, South Africa Herotel Full timeApplications are invited for the **Team Leader - Helpdesk: Wholesale** position reporting to our National Support Office, based in Stellenbosch. **PURPOSE OF THE ROLE**: The Team Leader - Helpdesk: Wholesale is responsible for providing professional and efficient helpdesk support by managing daily operations of the Helpdesk, representing the team and...
-
Executive Culinary Team Leader
3 weeks ago
Stellenbosch, Western Cape, South Africa IntelliStaff Full timeJob Summary:In this pivotal role as Executive Culinary Team Leader, you will oversee a specific kitchen section, ensuring seamless execution and consistent delivery of high-quality dishes. Your exceptional leadership skills and culinary expertise will enable you to train, guide, and mentor junior staff, fostering a culture of excellence in the kitchen.About...
-
Help Desk/service Desk Team Leader
7 months ago
Stellenbosch, South Africa Hungry Lion Fast Foods (Pty) Ltd Full timeWHO WE ARE Operating in multiple African countries, and growing rapidly, Hungry Lion strives to provide high-quality products at affordable prices in a modern fast-food environment. We are a young, fun, dynamic, and GROWING company full of opportunities with little to no corporate politics. Our mandate is to enlist intelligent, creative, and hard-working...
-
Team Leader: Client Services
2 weeks ago
Stellenbosch, South Africa Stellenbosch University Full timeDuties/Pligte- Providing general administrative and management support to the Head of Client Services;- Supporting the Head in managing client escalations;- Responsible for quality assurance evaluations and coaching of the consultants;- Responsible for the day-to-day management of staff output to ensure service excellence;- Liaising with internal...
-
Us Client Services Team Leader
2 weeks ago
Stellenbosch, South Africa Surgo HR & Training Full timeSurgo has partnered with a specialist global cyclist insurance solutions company recruiting for an energetic, motivated, and forward-thinking US Client Services Team Leader to join their team based in Stellenbosch, Western Cape. You will have the opportunity to work on some of the most challenging and relevant issues in financial services and technology....
-
BI Team Leader
1 month ago
Stellenbosch, Western Cape, South Africa Heineken International B.V. Full timeWe Go Places! How about you? Immediate Superior: Data Architecture & Solutions Manager Location: Stellenbosch Function: Digital & Technology Sub Function: Digital & Technology - Master Data Management Type of Contract: Permanent Reference Number: 116654 Closing Date: 10/01/2025 The BI Team Leader is responsible for designing, building, and maintaining the...
-
Team Leader
5 days ago
Stellenbosch, Western Cape, South Africa Helderberg Personnel Full timeMy client, an international, award winning specialist tour operator, has a vacancy for a Team Leader at their South African Offices based in TechnoPark, Stellenbosch. flights|ticketing|travel - Proven experience of Amadeus or similar - Experience in Reservations, issuing, re-issuing and performing re-calculations of international and domestic airlines -...
-
Field Services Team Lead
7 months ago
Stellenbosch, South Africa Campbell Scientific, Inc. Full timeThe Field Services Team Leader role will play a critical role in Campbell Scientific Africa’s system delivery, installation, and customer support processes. Field Services Team Leader’s primary responsibility is to oversee all field service-related activities, including weather station installations and maintenance callouts. This role will be required to...
-
Software Development Team Leader
2 weeks ago
Stellenbosch, South Africa Mobi Train Full timePrimary competencies: The norm is working regular office hours but getting results take top priority. The company subscribes to a hybrid working environment where the team is allowed to work on and off site, therefore virtual team and deliverables management is a requirement. **Requirements**: - 7+ years' experience as a Software Developer - 3+ years in a...
-
Store Leader
2 weeks ago
Stellenbosch, South Africa Wellness Warehouse Full timeOverview: **The Wellness WAY** Wellness Warehouse was launched with the vision of creating a holistic health destination for conscious consumers wanting to live life well for themselves, their communities and the planet. Rather than rest on our laurels, we are continuing to grow and evolve, offering an innovative and collaborative working environment that...
-
Software Development Team Leader
2 weeks ago
Stellenbosch, South Africa Exceed Recruitment and Human Resource Consultants Full time**Reference**: 7744 AV **Consultant**: Anneke Viviers Reporting to the DevOps Manager Guide and motivate team in development efforts towards successful project delivery. Provide technical leadership to teammates through coaching and mentorship. Maintain high standards of software quality within the team by establishing good practices and habits. Identify...
-
Internal Audit
1 week ago
Stellenbosch, South Africa NETWORK IT BRUMA Full time**Duties**: - Organizing and discuss risks and objectives of the audit. - Draft audit notification letters and fulfil client requirements. - Drafting of audit procedures of areas that are vulnerable to operational fraud. - Managing a team. - Investigate findings with regards to cash variance checking. **Qualifications**: - ** Completed CIA or studying...
-
Ict Infrastructure Team Leader
7 months ago
Stellenbosch, South Africa Unifi Recruitment Full time**Job Advert Summary**: Unifi is a fast-growing finance and technology company operating in Zambia, South Africa, Uganda and Kenya. Unifi delivers personal lending products through online, mobile phone and branch channels. The company is well supported by strong shareholders and a board of directors with vast experience in entrepreneurship and...
-
Stellenbosch, South Africa Stellenbosch University Full timeDuties/Pligte **The Programme Associate will be responsible for delivery of student support on the Dell Young Leaders programme, on behalf of the Michael & Susan Dell Foundation and Stellenbosch University. Specific duties will include**: **Developing and delivering student risk mitigation and student retention strategy and interventions**: - Identifying...
-
Software Engineering Team Lead
7 months ago
Stellenbosch, South Africa Entersekt Full time**Why Entersekt** - Founded over 16 years ago, with more recent investments from Accel-KKR, Entersekt is a leader in mobile authentication, mobile app security, and payments enablement technology, offering highly scalable products with a track record of success across multiple continents. - Entersekt enables secure digital transactions for leading financial...
-
R&d Team Lead
7 months ago
Stellenbosch, South Africa Entersekt Full time**Why Entersekt** Founded over 11 years ago, with more recent investments from Accel-KKR, Entersekt is a leader in mobile authentication, mobile app security, and payments enablement technology, offering highly scalable products with a track record of success across multiple continents. Entersekt enables secure digital transactions for leading financial...
-
Internal Audit Leader
3 weeks ago
Stellenbosch, Western Cape, South Africa Network Recruitment Full time**Job Overview: We are seeking an experienced professional to fill the role of Internal Audit Leader. As an integral part of our team, the successful candidate will lead the internal audit function, ensuring that it supports the company's overall goals and objectives.Main Responsibilities:Develop and implement effective internal audit strategiesLead audits...
-
Regional Automotive Support Leader
1 week ago
Stellenbosch, South Africa KERRIDGE COMMERCIAL SYSTEMS CORP Full timeKerridge Commercial Systems (KCS) is the market leader in developing and delivering fully integrated business management solutions for distributors, suppliers, resellers, wholesalers and merchants. Our mission is simple: to design, implement and support high performance systems that enable our customers to source effectively, stock efficiently, sell...
-
Wine Tasting Room Leader
4 weeks ago
Stellenbosch, Western Cape, South Africa IntelliStaff Full timeAt IntelliStaff, we are seeking an experienced Wine Tasting Room Leader to oversee daily operations in our wine tasting room. This is a fantastic opportunity for someone who is passionate about providing exceptional guest experiences and has extensive knowledge of wines.The ideal candidate will have previous experience as a supervisor in wine tasting rooms,...