Front and Back Office Supervisor

1 week ago

East London, South Africa JD Group Full time

Why Choose JD Group: Build a Thriving Career at the Forefront of Retail

Ready to lead a dynamic team and make a lasting impact? Join JD Group as a Front And Back Office Supervisor within the Incredible Cellular brand and step into a rewarding career that empowers you to drive results, unlock your potential, and make a difference.

**Here's what sets JD Group apart**:

- Impactful Work: Deliver value to African consumers and contribute to the success of a leading retail organization.
- Diverse Opportunities: Explore a wide range of products, services, and growth prospects within the company.
- Innovative Environment: Embrace creativity, continuous improvement, and be part of a team that thrives on new ideas.
- Competitive Benefits: Enjoy competitive salaries, comprehensive benefits packages, and rewarding career development opportunities.
- Meaningful Contribution: Be part of a mission to make quality living accessible to all and contribute to positive social change.

**Are you a passionate leader with the following qualifications and experience?**

Qualifications:

- Grade 12 Matric qualification
- Minimum of three years of proven experience in Retail Management.

**Professional Expertise**:

- Stock Management: Implement robust strategies to control inventory levels, ensure optimal stock availability, and minimize losses.
- Compliance & Risk Management: Maintain strict adherence to relevant legislation and risk management standards to safeguard the business.
- Financial Acumen: Manage cash flow effectively, oversee financial transactions with accuracy, and maintain a keen eye on profitability.
- Team Leadership: Lead, motivate, and develop your team, fostering a positive, collaborative, and performance-driven work environment.
- Change Management: Adapt and thrive in dynamic environments, leading your team through transitions with clarity and guidance.
- Strong Business Acumen: Leverage strategic thinking and problem-solving skills to drive growth and make informed decisions.
- Strong Administrative Skills.
- Sound Judgment & Decisiveness: Make clear and confident decisions that benefit both the team and the organisation.
- Effective and Exceptional Customer Service.
- Talent Management: Identify, develop, and empower top performers to achieve their full potential.
- Resilience & Positivity: Maintain a positive outlook, persevere through challenges, and inspire your team to do the same.
- Diversity & Inclusion Champion: Foster a culture that values and embraces the contributions of everyone.

**What will you be doing?**
- Customer Satisfaction: Implement customer retention strategies, and ensure exceptional customer service that builds lasting relationships.
- Optimise Stock Management: Manage inventory effectively, minimize stock losses, and maintain optimal stock levels to meet sales demands.
- Ensure Compliance & Risk Management: Uphold company policies, industry regulations, and risk management practices to safeguard the business.
- Lead & Develop Your Team: Build a high-performing team, provide coaching and mentorship, and foster a positive and collaborative work environment.
- Manage Front and Back-Office Operations: Oversee cash handling, manage financial transactions accurately, and ensure operational efficiency.

**Application Process**:

- Detailed Curriculum Vitae (CV)
- Applications are accepted until **03 June 2024.**:
Ready to embark on a rewarding career journey? Join JD Group and make a difference

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