Logistics Controller

3 weeks ago


Edenvale, South Africa Barron Full time

**_Job purpose_**

The purpose of Logistics Controller is to oversee day-to-day workflow. Coordinate, control and monitor collections and delivery dispatch in the logistics dispatch areas.

**_ Job objectives and functions_**

**Frontline collections**
- Order dispatching to clients.
- Resolve order escalations.
- Provide in-person customer service.
- Manual delivery note verification.
- Invoice generation.
- Ensure all PCP, PND and invoices are complete.

**Delivery dispatch**
- Dispatching orders to 3PL.
- Execute urgent delivery requests.
- Build relationships with 3PL.
- Validate orders dispatched to 3PL verses orders received.
- Order prep for Barron deliveries.
- Invoice generation for international orders.

**Cancellation and stock control**
- Isolate and escalate cancelled orders.
- Handover cancelled orders to the returns team.

**Customer service**
- Build relationships with clients.
- Manage customer service.

**Project planning**
- Assist in assigned forward logistics projects.
- Check all required documents.
- Dispatch final products to clients’ requirements.

**People management**
- Assist logistics coordinator with scheduling the forward logistics team.
- Control timekeeping of the forward logistics team.

**Route planning**
- Preparation of next-day shipments according to routes.
- Handover shipments to the Barron driver.

**Health and safety**
- Responsible for ensuring that health and safety policies are adhered to.

**Housekeeping**
- Organize and file department documents.
- Accountable for practicing basic housekeeping principles to ensure that workstations are tidy.

**_ Job requirements_**
- ** Qualifications**

NQF 4 - Matric - Essential

NQF 5 - Supply chain Management - Essential
- ** Experience**

Dispatching and customer service - 1-2 years - Essential
- ** Skills**

MS D365 - warehouse module

Verification skills

Communication skills

Leadership

Computer skills
- ** Knowledge**

Product knowledge

Warehouse Management System

Bulk Movement Procedure

Health and Safety principles

**Reports to**: Outbound Logistics Manager



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