Italian Speaking Customer Support Representative Job
1 week ago
We have an AMAZING **job** opportunity for an **Italian speaking Customer Support Representative** to join a global leader that provides compliance management and risk management solutions. This is a permanent remote position that will need you to be based in **Johannesburg, South Africa**. If you have previous support center experience and are looking to grow with an awesome team, get in touch today
Your key **job** responsibilities as the **Italian speaking Customer Support Representative** in **Johannesburg, South Africa** will include:
- Maintaining constructive contractor company relationships with a focus on client retention and solution utilisation
- Report on subscriber engagement, risks and health
- User needs identification
- Product and solution functionality specification identification
- Conducting contractor on-boarding and subscriptions
- Provide user support on assigned contractors
- Conduct subscription renewal liaison
- Manage contractor status
Requirements for this **Italian speaking Customer Support Representative job** in **Johannesburg, South Africa**:
- Must be fluent in** Italian** with the ability to communicate in Portuguese
- Grade 12 (South Africa) or any similar qualification
- Previous support center experience
- Performance reporting
- CW system user skills
- Report writing skills
- Sales skills
- Call center skills (telephonic and chat)
- Health and Safety (basic understanding)
- Contractor management (basic understanding)
If you wish to view additional Italian Language jobs, please click through to our **job** section.
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