Knowledge Management Advisor

3 months ago

Centurion, South Africa Jhpiego Full time

Overview:
The Reaching Impact, Saturation, and Epidemic Control (RISE) project is a multi-year global project funded by the United States Agency for International Development (USAID) working with countries to achieve a shared vision of attaining and maintaining epidemic control, with stronger local partners capable of managing and achieving results through sustainable, self-reliant, and resilient health systems. RISE South Africa is hiring several positions to fulfill the project mandate. The Knowledge Management Advisor role is a Jhpiego position funded for one year with the possibility of extension. Under the direction of the Technical Director for a USAID-funded COVID-19 and Global Health Security project in South Africa.

**Responsibilities**:

- Develop and implement an overarching KM plan, annual KM workplans, and documentation and dissemination plans.
- Support the ongoing gathering of knowledge and learning developed by the program, including lessons learned, best practices, challenges, how-to information, and information on reach and impact.
- Support Jhpiego’s knowledge-sharing efforts by organizing and uploading resources to OneJhpiego, sending relevant resources to headquarters (HQ) for sharing among global staff, and developing systems for in-country knowledge-sharing practices.
- Support the documentation, packaging, storing, and sharing of information in formats tailored to specific audiences, including briefs, case studies, journal articles, online posts, success stories, presentations, and videos.
- Support dissemination of information through channels that will ensure effective audience reach.
- Facilitate knowledge-sharing meetings; teleconferences; learning visits between sites, districts, regions, or countries; and other knowledge-sharing mechanisms to ensure learning among government staff, implementing partners, donors, non-governmental organizations (NGOs), communities, and other stakeholders.
- Build capacity among Jhpiego staff for sharing knowledge, leading knowledge-sharing activities, documenting and disseminating key knowledge to relevant audiences, and other KM practices.
- Coordinate with other Jhpiego communications, technical, and monitoring and evaluation (M&E) staff to ensure coordination of knowledge-sharing, communications, documentation, and dissemination efforts.
- Coordinate with KM staff at HQ, who can support the implementation of country-level activities and efforts to share knowledge with global audiences.

**Teamwork**:

- Participates fully as a member of the team; supports a positive work environment that promotes quality service to the organization and ensures timely communication of issues/points of interest.
- Supports the team by continuously enhancing knowledge / expertise in assigned functional area and participates in knowledge transfer within the team.
- Participates in personal performance management and development activities, including cross-training within own team.
- Keeps others informed and up-to-date about the status / progress of projects and all relevant / useful information related to day-to-day activities.
- Stays knowledgeable of practices and procedures and keeps abreast of emerging trends for own functional area.
- Maintains a culture of risk management and control, supported by effective processes in alignment with organizational mission, goals and objectives and regulatory requirements.

Required Qualifications:

- Advanced degree in Public Health, Organizational Learning, Knowledge Management, Social Sciences, Research, Monitoring and Evaluation or related fields.
- Minimum 8c years of progressive experience designing, and implementing KM or learning strategies and actions for a global health and development organization.
- Experience providing technical support to advance KM in multiple components of the KM cycle: knowledge capture, curation, synthesis, dissemination, storage, and use.
- Demonstrated competence in concepts and issues in KM processes and organizational learning approaches.
- Experience providing KM and learning technical support across multiple implementation levels (project, program, department, organization).
- Experience supporting KM and learning systems to improve access to, use, and re-use of knowledge assets.
- Experience collaborating with national, regional, and global stakeholders in learning and KM-related activities including knowledge exchange, knowledge stewardship, reflection and adaptation, and knowledge translation and use.
- Experience supporting capacity building approaches and measurement best practices to advance KM and continuous learning.
- Demonstrated analytical, organizational and decision-making skills
- Jhpiego, a Johns Hopkins University affiliate, is an equal opportunity employer and does not discriminate on the basis of gender, marital status, pregnancy, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran statu

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