Regional Operations Manager

3 weeks ago

Johannesburg, South Africa Just Gym Full time

Overview

**Reference**
ROM- PF001 JHB

**Salary**
ZAR/month

**Job Location**:

- South Africa - Johannesburg Metro - Johannesburg

**Job Type**
Permanent

**Posted**
Wednesday, November 1, 2023

**Closing date**
30 Nov 2023 23:59

**Purpose of the Job**
- The Regional Operations Manager will be responsible for the management and development of all clubs within the Regional Operations Manager’s region.
It is crucial that the Regional Operations Manager develop the teams and cultures within each club in order to attain, maintain and surpass expectations and requirements.
- **Key Performance Areas include**:
**Support**
- Provide continual and effective support to all clubs within your region.
Assist and enable clubs to achieve and exceed sales targets
Ensure clubs maintain brand standards
Ensure clubs continually complete maintenance as per requirements
Ensure access is controlled in reception
Ensure all contracts are compliant
Ensure Health and safety is maintained within clubs
Conduct weekly meetings with all Club Managers
- **Strategy**
- Review the strategies used within each club to ensure maximised profits
Advise on Retention strategies for members
Pro-actively identify potential areas of risk and strategize against this.
Assist and advise on the creation and implementation of marketing strategies.
Review and advice on policies, procedures and practises that will assist clubs.
Ensure Club Manager manage effectively and use their working days effectively.
Manage and meet all requirements as per your Dashboard
Manage and evaluate net member movement in order to ensure positive growth
Evaluate all the New Member surveys and any other member satisfaction survey.
- **People & Development**
- Assist and encourage continual development of all staff
Formulate strategies and solution to ensure staff retention.
Enable all staff to achieve targets through encouragement and support
Assist and ensure staff vacancies are filled timeously
Ensure that staffing does not present risk to the business
Assist in ensuring that discipline is maintained in all clubs
Maintain and encourage team spirit and a positive club atmosphere
- **Systems & Process**
- Suggest and implement cost effective improvements that will enhance Profit and Loss.
Use the available tools and systems in order to ensure your region is as efficient as possible.
Manage change and ensure fluid movement between developments.
Adhere to and enforce Human Resource practises and procedures throughout.
Encourage the use of all processes and systems.
- **Experience & Competencies Required**:

- A true passion for the health and fitness industry
Possess a strong track record of people development
A strategic and commercial growth mindset
You must have a flair for developing high performing teams and will be able to balance strong people skills whilst positively impacting commercial results of your facility
You will act as an agent for change, positively bringing out the best in others and will demonstrate a highly flexible style and approach
Tenacity, high integrity and accountability with a desire to do the right thing to a high standard are a must
Able to work at peak times (including evenings and weekends) essential
Have reliable transportContact information

Charlese Charles

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