Hotel Operations Manager

2 weeks ago


Johannesburg, South Africa HotelJobs.co.za Full time

A hotel complex with over 300 rooms, numerous restaurants and function facilities with the focus on rooms and conferencing, dealing mainly with groups seeks an experienced South African Hotelier.

**Minumum requirements**:

- Hospitality Management qualification
- Must have minumum of 5 years experience as Hotel Manager or Deputy GM in a busy operation
- Experience in both rooms division and f&b management
- Strong and mature person who is capable of overseeing a workforce of over 80
- Liaising with the Complex GM, will be expected to run the hotel in its entirety
- Implement cost controls and co-ordinate the budgeting process for all areas in the Operating Services function and motivate and control Capex budget for the division.
- Co-ordinate sales and revenue figures for all areas under the Hotel Operations Services Division
- Ensure that Guest Satisfaction is established and maintained by the staff of the Rooms Division.
- Identify and implement staff training schemes and conduct regular performance appraisals and ensure operating standards of the hotel are achieved.

**Main Scope of the job**: To manage and control all aspects of the Complex Hotel Operations to the required Standards within the agreed budgetary limits and parameters, and ensuring guest satisfaction and profit maximization.


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