Hotel Front Desk Assistant
2 weeks ago
2years
Answer the phone at the front desk to respond to current and prospective guests’ needs.
Book reservations for individuals, families and groups as required.
Greet walk-in guests and guests with reservations when they arrive at the front desk.
Refer guests to local amenities and venues.
Communicate guests’ requests and complaints to the appropriate department.
**Qualifications and Experience**:
Grade 12.
Bilingual a plus.
Excellent oral and written communication skills.
Friendly phone manner a must.
Willingness to work nights, weekends and holidays.
Willingness to maintain confidentiality.
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