Delivery Consultant

3 weeks ago

Cape Town, South Africa MagicOrange Full time

**MagicOrange** is a globally recognized leader in the IT Financial Management Software market, as acknowledged by Gartner. With customers and a strong presence on four continents, we are a Software as a Service (SaaS) provider in a high growth phase. Our mission is to empower individuals and organizations, making them more valuable through our innovative software solutions.

**Location: Cape Town, **Northern Suburbs.**

**Position Summary**:
As the Delivery Consultant - Analyst at MagicOrange you will be an integral part of our delivery and consulting team. You will play a critical role in supporting our expanding client base, focusing on data and process analysis, software configuration, insights generation, and customer consulting, using our proprietary MagicOrange toolset.

Your responsibilities will encompass a wide range of activities aimed at enhancing client engagement and delivering exceptional value through our innovative solutions.

**Key Responsibilities**:
**Data and Process Analysis**
- Analyse client business processes to gain a comprehensive understanding of their operational needs.
- Transform and process large datasets for multinational scale clients, ensuring compatibility and optimization for the MagicOrange tool set.
- Utilize MagicOrange to analyse data, facilitating the delivery of tailored solutions to FTSE-listed clients.

**Software Configuration**
- Load customer data into MagicOrange, ensuring accuracy and security of information.
- Configure cost models within MagicOrange, aligning with client financial structures and objectives.
- Develop and implement allocation strategies that effectively distribute costs based on client-specific criteria.
- Create detailed end-user reports, providing insights and actionable information through the MagicOrange interface.

**Insights Generation**
- Leverage an in-depth understanding of client processes and data within MagicOrange to extract valuable insights.
- Present findings and strategic recommendations to the team.

**Collaboration**
- Collaborate effectively with fellow consultants, sharing insights and strategies to enhance overall service delivery.
- Participate in team meetings and projects, contributing to a cohesive and supportive consulting environment.

**Feedback**
- Collect and analyse feedback from clients regarding their experiences and outcomes with MagicOrange.
- Communicate client needs, preferences, and emerging trends to the product and sales teams, contributing to continuous product improvement and market alignment.

**Previous Experience**
- Experience with Microsoft Excel (X/VLOOKUP, Pivot tables, Indexes, Power Query)
- Experience with Activity Based Costing, Cost Transparency, ITFM, Cost Modelling or Technology Business Management preferred

**Skills and Requirements**

**Essential Skills**
- Ability to manipulate and transform large data sets in a timely and accurate fashion
- Ability to work to a deadline and prioritise and manage workload independently
- Takes the initiative and drives their own deliverables while contributing to a fast-paced deliverable focused team environment
- Capability to quickly understand data, processes and procedures and identify the value-add capabilities contained within the data
- Capability to learn new systems and technologies
- Excellent communication and interpersonal skills

**Desirable Skills**
- Experience of visualization tools such as Microsoft Power BI
- Management and project experience in a Financial Services environment
- Experience in activity-based costing and cost allocations
- Basic understanding of IT infrastructure stack
- Experience with Public Cloud (AWS, Azure etc.)
- Understanding of corporate Budgeting and Forecasting process
- Experience of working in technology consulting

**Qualifications**:

- Matric
- A relevant Bachelor’s degree in Finance, Information Systems, Computer Science, Engineering, or equivalent work experience
- CA, CIMA, ITIL or TOGAF is favourable.

**What we offer**:

- Strong entrepreneurial spirit. The ability to make an impact and see the rewards of your efforts.
- Ongoing training on the latest technologies to aid automation for accountants.
- Be part of a high growth industry and product.
- A challenging career in an innovative company.
- Opportunity to influence, working in an open climate, close to decision makers at large blue-chip enterprise with the possibility to make a difference.
- A competitive remuneration package, with flexible pension options.

**Join us** at MagicOrange and help shape the future of IT Financial Management and FinOps Software by ensuring our customers achieve the highest levels of satisfaction and success.

**MagicOrange** is an equal opportunity employer, committed to promoting diversity and inclusion in the workplace. We value and appreciate the diverse contributions and perspectives of all our employees.

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