Wine Estate Ambassador
3 days ago
A renowned establishment and wine estate in Stellenbosch is looking for an exceptional Estate Ambassador for the season (**fixed term position**), who will work in close conjunction with all aspects of the estate and who must be strongly front-of-house orientated. Their aim is to represent the entire Estate and brand to help establish brand-loyal guests within all areas.
**MAIN RESPONSIBILITIES**:
- Optimization of the property & retail outlet awareness to guests and off-site public
- Optimization of all offerings and events in the various outlets and seasonal occurrences
- Act as the liaison between all guests/off-site public
- Be familiar with all Estate offerings and general aspects of all department of the estate
- Within the scope of liaison between the various departments of the Estate, responsible for:
- Providing support for all departments and follow procedures for receiving guests ensuring a world class experience
- Show-arounds & Estate tours - having a comprehensive and intimate knowledge of all aspects of the estate
- Ensure all brochures and department collateral stock levels are maintained
- Stay up to date with each of the departments and ensure solid knowledge of new and current items of interest to the guests
**REQUIREMENTS AND SKILLS**:
- Hospitality qualification (diploma) or equivalent
- Preferred background in Art or Art studies
- Preferably 1 - 2 years’ experience within a five-star hospitality environment
- Fluent in English
- Ability to work independently and under pressure
- Excellent interpersonal
- & communication skills
- Strong customer/guest service orientation
- Comfortable in dealing with very distinguished clientele
- Ability to maintain a professional working relationship with all departments
- Must be well-presented & enthusiastic
**Job Type**: Temporary
Ability to commute/relocate:
- Stellenbosch, Western Cape: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Diploma/Certificate in Hospitality/Tourism?
- Please state your salary expectancy
**Experience**:
- Wine Estate Ambassador: 2 years (required)
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