Restaurant Manager- Somerset West

4 weeks ago


Somerset West, South Africa HotelJobs.co.za Full time

We are seeking a dedicated **Restaurant Manager**; we strive to provide stellar dining experiences and who can who can oversee day-to-day operations and maintain high food standards. The restaurant manager will also be responsible for developing a positive brand image through consistent customer service and a strong understanding of restaurant protocol. With professionalism and a positive attitude, they will help contribute to the growth and popularity of our restaurants, as well as the long-term success of our employees.

**Key Responsibilities**:

- Manage and keep up smooth restaurant operations
- Supervise both kitchen staff and waitstaff, providing necessary feedback
- Write daily budget reports on both revenue and costs
- Communicate with diners and mitigate potential conflicts
- Organize and take stock of restaurant supplies
- Maintain weekly and monthly payroll for staff
- Clear verbal communication skills
- Organization skills
- Ability to stand and walk for long periods of time
- Clear attention to detail
- Problem-solving skills
- Knowledge of current food and beverage trends
- Ability to handle and resolve guest complains.
- Ability to work under pressure and deal with stressful situations during busy periods.
- Proficiency in utilizing a moderately complex computer system to access and input information accurately.
- Interpersonal skills to provide overall guest satisfaction.
- Matric (Grade 12) qualification.
- A Certificate or Diploma in Hospitality Management will be advantageous.
- Minimum of 5 years’ experience in a 5-star hotel or luxury hospitality environment.
- Excellent communication skills in both written and spoken English.
- Proficient in computer systems, with experience using POS systems.
- Strong leadership skills, with the ability to manage and motivate a team.
- High attention to detail and a commitment to service excellence.
- Energetic, with a high level of physical fitness to meet the demands of the role.
- Customer service-driven, with a passion for creating memorable guest experiences.
- This job requires some one willing to work late shifts only
- Own reliable transport will be beneficial.
- Matric (Grade 12) qualification.
- A Certificate or Diploma in Hospitality Management will be advantageous.
- Minimum of 2 years’ experience in a 5-star hotel or luxury hospitality environment.
- Excellent communication skills in both written and spoken English.
- Proficient in computer systems, with experience using POS systems.
- Strong leadership skills, with the ability to manage and motivate a team.
- High attention to detail and a commitment to service excellence.
- Energetic, with a high level of physical fitness to meet the demands of the role.
- Customer service-driven, with a passion for creating memorable guest experiences.
- Own reliable transport will be beneficial.



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