Sales Representative: Car Sales

1 month ago


Pietermaritzburg, South Africa Avis Full time

**Key deliverables and outputs**
- Meet and greet customers
- Establish customer needs and present suitable options
- If sale is successful, complete Offer to Purchase with customer and obtain relevant documentation as per procedure
- Arrange demo or test drive for customer as per procedure
- Prepare Deal file and hand over to F & I Business & Branch Manager for sign off
- Continuously follow up with F & I Business Manager on finance status and keep customer informed
- Once finance is approved, prepare vehicle and schedule date of delivery with customer
- Explain 30 day exchange plan to customer
- Ensure all fitments are completed prior to delivery
- Complete a VTC for delivery of vehicle and obtain authorising signature
- Deliver vehicle, explain features and hand over associated documents and keys as per procedure
- Obtain signature of customer and file completed Deal file
- Follow up post
- delivery with customer as per procedure
- Follow up on leads within 1 hour
- Knowledge of vehicles and Avis Car Sales products and services must be current
- Register vehicle and obtain license plates prior to delivery
- MIO forms are completed for every sale and filed in Deal file
- Ensure all outwork have a matching order and invoice is received upon completion of work
- Complete daily activity sheets and present progress to manager weekly
- Obtain trade-in evaluation from manager and inform customer of offer for vehicle
- Complete forms, collect relevant documents and ensure settlements are done timeously as per procedure for trade-in vehicles
- Follow up on pay-out from banks as per procedure
- All queries are responded to within same day
- All customer complaints are communicated to manager and resolved same day
- CSI follow ups are actioned monthly as provided by Manager
- Inspect cleanliness of vehicle prior to delivery and of vehicles parked on showroom floor
- Stock on showroom floor is presented and priced correctly
- Showroom and work stations are kept clean and tidy
- All Deal files are accurately filed
- Attend Redline team meetings monthly
- Attend regional sales meeting quarterly

**Academic Qualifications**

**Essential**:

- Matric with minimum E aggregate
- Code 08 unendorsed driver’s license

**Advantageous**:

- Sales courses/certificates will be advantageous

**Work Experience**

**Essential**:

- Minimum 2 years work experience
- Previous sales/ Vehicle sales experience preferable

This job requires that the employee maintains the highest level of Honesty and Integrity as he /she will have access to company assets, cash handling and confidential record storage areas. This requires that a formal personal background check is undertaken.

**In ensuring a safe working environment for all, Avis will prioritise vaccinated employees in the recruitment process. Applications closing date 27/02/2023


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