Technical Manager

7 months ago

Pretoria, South Africa RCL FOODS Careers Full time

To direct the reseach, planning, coordination and execution of:

- New product development
- Product Quality improvements
- Cost saving initiatives
- Product and process technical support from concept brief to product launch.

**Duties & Responsibilities**:
**Strategy Into Action**
- Provides input to Business unit meetings by keeping up to date with latest market trends, competitor activity, operational knowledge and processess
- Provides input related to technical and quality requirements of products to deliver sustainable and profitable growth
- Provides input to support integrated supply chain delivery thorugh interactions with cross functional team

**New Product Development**:

- Directly influlence the Scoping of the product briefs, i.e technology, raw materials, suppliers, process.
- Direct the technical development activities/approach required and unblock obstacles preventing project progress
- Interpret and communicate the impact that the current and/or new materials, machine requirements, process flows, labour compliments, throughputs etc have on costs to the business.

**Product quality and Cost saving**:

- Present opportunities for product quality improvement and cost saving realisation through process simiplication, new technology, ingredients and raw materials.
- Scope and brief technologist on approved product quality improvements and cost saving initiatives.
- Interpret and communicate the impact that the current and/or new materials, machine requirements, process flows, labour compliments, throughputs etc have on costs to the business.

**Team coordination and self management**:

- Drive active participation of subordance in regular performance appraisals and ensure that targets and goals are relevant, clear and achievable
- Develop and drive achievement of personal individual development plans. Champions training and development of self and technical team thorugh utilizing
- available training opportunies or contributing to the develooment of new training solutions
- Within the business unit, support a culture of excellence and commitment through engagement
- Support and drive the business core values

**Techncial Expertise and insight**
- Provide expertise in management team meetings and recommend solutions based on technically sound insight and research
- Provide practical expertise and insights to internal and external cliens as part of regular engagement and/or ad hoc requests
- Drive the resolution of quality and technical issues raised by customers and/or consumers
- Customer Relationship Management (internal and external)Technical Executive

**Technical Manager**
- Drives technical customer service through KPI and efficiency achievement
- Engage regularly with customers regarding issues and requirements. Effectively address areas where customer needs are not met.
- Develop a deep understanding of customer technical and quality assurance needs

**Operations management**
- Drive the implementation of simplify production processes to increase operational effectiveness and efficiencies
- Drive optimal plant line efficiencies through all new developments and cost saving projects
- Drive the implementation of reduction of plant wastages
- Drive the implementation of effecitve time and motion studies
- Keep up to date with raw material utilization and excesses to ensure effective use of raw material into recipe formulations

**Complaince Management**
- Guides the technical team to ensure that all legislative and industry standards are implemented in new product development
- Drives the adherence to all legislative and industry standards
- Drives action where required to ensure that there are no areas of non compliance
- Analyse technical reports from processing plants to confirm technical compliance

**Leadership**
- Leads technical team towards meeting strategy and tarkets
- Conducts regular performnance appreaisals with subordinates and ensure that KPI’s and targets are met
- Manages technical employee relations
- Facilitate interventions using multi-disciplinary teams, where necessary, to address any non complaince

**Minimum Requirements**:

- A Diploma in Food Technology or similar
- Degree in Food Science or BTech in food technology would be advantageous
- Valid drivers licence
- 7 years’ experience in a Food-related FMCG environment with preferably 5 years in a R&D/similar managerial role.
- Required to travel and occationally work irregular hours
- Required to work in different environments - factory and office
- Participation in required taste sessions
- General business and R&D principles
- Foodsafety and quality management
- Production and process management
- National Food legislation - GMP, HACCP, CPA, R146 compliance requirements,
- Relevant industry standards, SANS
- Industry and associated local and international trends

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