Online Telesales Operator

2 weeks ago


Johannesburg, South Africa Managed People Solutions Full time

**Managed People Solutions** is looking to hire an **Online Telesales operator** for a well-known liquor Company based in **Wynberg, Johannesburg.**

**Job Purpose**: Assisting customers with orders and ensuring customer service levels are at a high standard.

**Responsibilities**
- Effectively execute outbound telesales procedures in accordance with the SOP on outbound telesales procedures.
- Process incoming online orders timeously and efficiently.
- Effective Customer liaison on status / issues with order.
- Managing customer expectation.
- Internally source products for short stock order.
- Liaise with KZN AND CPT sales team on slit order.
- Knowledge of areas and suburbs in JHB.
- Answer questions about products or the company.
- Handle grievances/complaints to preserve the company’s reputation.
- Direct customers to relevant department.
- Tracking of order.
- Monitoring 3rd party deliveries.
- Following up with internal staff on Outstanding orders.

**Requirements**:

- Grade 12
- Diploma relating to Sales, Marketing, Hospitality management or Food and Beverage management.
- Customer Service experience
- Proven experience as telesales representative or other sales/customer service role
- Strong organizational skills.
- Excellent verbal and written communication skills.
- Ability to handle multiple projects and tasks with a high attention to detail.
- Knowledge of computer systems (Syspro).
- 2-3 years’ sales and tele sales experience in a related FMCG environment

**Closing Date: 09 June 2023**

**Job Type**: Contract

Ability to commute/relocate:

- Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- call center and Administration: 2 years (preferred)



  • Johannesburg, South Africa Managed People Solutions Full time

    **Managed People Solutions** is looking to hire an **Online Telesales operator** for a well-known liquor Company based in **Wynberg, Johannesburg.** **Job Purpose**: Assisting customers with orders and ensuring customer service levels are at a high standard. **Responsibilities** - Effectively execute outbound telesales procedures in accordance with the SOP...


  • Johannesburg, South Africa Managed People Solutions Full time

    **Managed People Solutions** is looking to hire an **Online** **Telesales operator** for a well-known liquor Company based in **Wynberg, Johannesburg.** **Job Purpose**: Assisting customers with orders and ensuring customer service levels are at a high standard. **Responsibilities** - Effectively execute outbound telesales procedures in accordance with the...


  • Johannesburg, South Africa Managed People Solutions Full time

    Managed People Solutions is looking to hire an Outbound Telesales Consultant on contract basis. for a well known liquor Company based in Woodmead. **Responsibilities**: Effectively execute outbound telesales procedures in accordance with the SOP on outbound telesales procedures. Order taking and processing Action specified tasks from cycle brief or...


  • Johannesburg, Gauteng, South Africa Jobking Full time

    We are looking for passionate, self-motivated and goal driven individuals to apply for the following position within our company. We are looking for Lead generating Consultants (TeleSales Call Centre Consultants) to join our dynamic team as a Lead generating Consultants (TeleSales Call Centre Consultants). The Job of a Lead generating Consultants (TeleSales...

  • Telesales Agent

    1 month ago


    Johannesburg, South Africa The Skills Mine Full time

    RequirementsMatric/ Equivalent Qualification2-4 Years of Telesales ExperienceInbound and outbound sales experienceCustomer Service PrinciplesBusiness Communication Skills (written and verbal)Sales PrincipleResponsibilitiesProvide exceptional customer service, by maintaining quality service levels in line with Key Performance Indicators, through efficient and...


  • Johannesburg, South Africa MTN Nigeria Full time

    **Mission/ Core purpose of the Job** The Online Commerce Operations Specialist will be responsible for improving performance, productivity, efficiency, and profitability through the implementation of effective methods and strategies across a multidisciplinary digital sales team and will be reporting to the Manager of Online Commerce Operations.

  • Operations Manager

    3 days ago


    Johannesburg, South Africa RecruiTech Full time

    Key Responsibilities:Ensure that debriefing and pre-briefing standards are adhered toMaintain branch efficienciesEnsure optimized staff utilizationTake full control and responsibility of all staff and their dutiesEnsure all staff follows all company processes and proceduresHandling operational queries and problems timeously and efficientlyEnsure that...

  • Operations Manager

    3 days ago


    Johannesburg, South Africa Adzuna ZA B C2 Full time

    Key Responsibilities:Ensure that debriefing and pre-briefing standards are adhered toMaintain branch efficienciesEnsure optimized staff utilizationTake full control and responsibility of all staff and their dutiesEnsure all staff follows all company processes and proceduresHandling operational queries and problems timeously and efficientlyEnsure that...

  • Operations Manager

    3 days ago


    Johannesburg, South Africa RecruiTech Full time

    Key Responsibilities: Ensure that debriefing and pre-briefing standards are adhered to Maintain branch efficiencies Ensure optimized staff utilization Take full control and responsibility of all staff and their duties Ensure all staff follows all company processes and procedures Handling operational queries and problems timeously and efficiently Ensure that...


  • Johannesburg, South Africa JeloCorp Full time

    About the Job: Our client, a recognized leader in the consumer and SMB networking sector, is actively seeking a dedicated Online Retail Account Manager to spearhead our sales initiatives in both online and brick-and-mortar retail spaces. If you a results-driven professional with a wealth of experience in online and retail sales, possess a passion for...


  • Johannesburg, South Africa Jelocorp Full time

    About the Job:Our client, a recognized leader in the consumer and SMB networking sector, is actively seeking a dedicated Online Retail Account Manager to spearhead our sales initiatives in both online and brick-and-mortar retail spaces. If you a results-driven professional with a wealth of experience in online and retail sales, possess a passion for...


  • Johannesburg, South Africa JeloCorp Full time

    About the Job:Our client, a recognized leader in the consumer and SMB networking sector, is actively seeking a dedicated Online Retail Account Manager to spearhead our sales initiatives in both online and brick-and-mortar retail spaces. If you a results-driven professional with a wealth of experience in online and retail sales, possess a passion for...


  • Johannesburg, South Africa JeloCorp Full time

    Our client, whom is a recognized leader in the consumer and SMB networking sector, is actively seeking a dedicated Online Retail Key Account Manager to spearhead our sales initiatives in online mortar retail spaces. If you are a results-driven professional with a wealth of experience in online retail sales, possess a passion for technology, and excel in team...


  • Johannesburg, South Africa JeloCorp Full time

    Our client, whom is a recognized leader in the consumer and SMB networking sector, is actively seeking a dedicated Online Retail Key Account Manager to spearhead our sales initiatives in online mortar retail spaces. If you are a results-driven professional with a wealth of experience in online retail sales, possess a passion for technology, and excel in team...


  • Johannesburg, South Africa Nexford University Full time

    Are you an experienced Telesales Advisor with the ability to drive learner enrollment at an American online university? Join a next-generation university making high-quality affordable education available worldwide. At Nexford University, you will be responsible for advising and guiding potential learners and applicants using the outbound calling as your...


  • Johannesburg, South Africa Jelocorp Full time

    Our client, whom is a recognized leader in the consumer and SMB networking sector, is actively seeking a dedicated Online Retail Key Account Manager to spearhead our sales initiatives in online mortar retail spaces. If you are a results-driven professional with a wealth of experience in online retail sales, possess a passion for technology, and excel in team...


  • Johannesburg, South Africa Tower Group Full time

    **Digital Operations Specialist **required for a **Contract opportunity of 12 months.** This role is is to ensure that the Companies various Digital Channels are functional and operating effectively, enabling customers to make various purchases directly on the platforms. **The main functions**: - Escalate any faults in line with severity to the relevant...

  • Operations Manager

    1 month ago


    Johannesburg, South Africa Rooftop Recruitment Full time

    **Operations Manager - Logistics, distrubution and production experience** A commercial degree or equivalent with at least 5 - 10 years of experience fulfilling an operations role at a senior management level within the retail sector. Manage day-to-day company operations. Responsible for effectively and efficiently managing the Warehouse & Logistics, Human...


  • Johannesburg, South Africa EF Education First Full time

    Full-time Online English Teacher As a permanent full-time online ESL teacher, you’ll benefit from having the support of an experienced team and company resources as well as working from our conveniently located Bryanston office. Teachers receive extensive training on EF’s sophisticated, yet easy-to-use online classroom, and are also able to...


  • Johannesburg, South Africa RTT Full time

    Positions available :Critically, the operational team lead is accountable for planning, directing, monitoring, and controlling online delivery operations and ensuring that the operation is appropriately resourced to deliver against the demand within the assigned cluster. A key part of this is reviewing and reporting against exceptions as well as implementing...