Manager: Employee Wellness

2 months ago

Kruger National Park, South Africa South African National Parks Full time

**Location**: Kruger National Park (Nxanatseni Region)
**Department**: Human Capital Management
**Reporting to**:General Manager KNP and dotted Line Corporate Manager, Employee Wellness

**Responsibilities**:
Manage employee wellness programs across Nxanatseni Region, the northern section of Kruger National Park with multiple camps which includes but not limited to Phalaborwa, Letaba, Olifants, Mopani, Shingwedzi, Punda Maria, Pafuri gate, etc.

The Organisation requires the services of a Manager: Employee Wellness in the Human Capital Management department. This position will be based at Kruger National Park Nxanatseni Region (Phalaborwa Regional Office).

**Location**:
KRUGER NATIONAL PARK

**Requirements**:

- Be in possession of an NQF level 8 Degree preferably a Clinical/Counselling Psychology /Social Work Degree).
- Be registered with a Statutory Council (SACSSP/ HPCSA) to render therapeutic services and have an EAPASA membership
- Must have 5 years of EAP working experience.
- Thorough understanding of the Employee Wellness Strategy.
- Have a driver’s license.
- An understanding of the relevant legislation.

**Responsibilities**:

- Align wellness plan with organisational goals.
- Conduct surveys, focus groups, and or individual interviews to gather comprehensive insights into the wellness needs of employees within the region.
- Develop a holistic wellness program that integrates diverse elements like physical, social, and mental health, nutrition, stress management, emotional well-being, and work-life balance.
- Managing budgets effectively and exploring cost-effective ways to implement wellness initiatives without compromising quality.
- Regularly assess programme effectiveness by using data-driven insights to make informed adjustments.
- Find creative ways to incentivise participation for consistent engagement.
- Implement the ECD, recreation, hostels, and wellness unit program plan.
- In-depth understanding of various lifestyle choices, stressors, and their impact on overall well-being to promote healthy choices.
- Promote Mental Health Awareness and recognize signs of mental health issues, address, provide support, and promote a stigma-free environment.
- Conduct research into substance abuse prevention and intervention strategies. As well as understand the complexities of addiction and its effects on employees.
- Explore advanced EAP strategies. Consider tailoring services based on employee demographics, industry-specific challenges, and cultural nuances.
- Manage clinical cases and understand risk identification, timely interventions, and ethical considerations.
- Build a robust network of therapeutic counsellors and specialists to ensure appropriate referrals based on individual needs.
- Monitor and evaluate the impact of the initiatives, and ROI which includes employee satisfaction, productivity gains, and reduced absenteeism.
- Collect detailed health and wellness data, including individual health risk assessments and participation rates.
- Analyse patterns and trends. Consider statistical methods, predictive modelling, and benchmarking against industry standards.
- Fine-tune programs based on data insights. Proactively address emerging wellness needs.
- Create a concise insightful report that highlights key findings, actionable recommendations, and ROI metrics.
- Collaborating across departments, engage HR, occupational health, labour relations, and other relevant teams to understand their perspectives and integrate wellness seamlessly.
- Collaborate with external wellness service providers, navigate contractual complexities, negotiate terms, and ensure alignment with organizational goals.
- Advocate for employee wellness at senior management levels to balance organizational priorities with employee wellness needs.
- Collaborate with experts in nutrition, mental health, stress management, etc. to create a comprehensive wellness program.
- Encourage leaders and managers to actively participate in wellness initiatives as their engagement sets a positive example and motivates employees.
- Manage Volunteers (Champions and Embrace) regional wellness activities.
- Understand the legal complexities of privacy laws, consent requirements, data protection, and impartiality regulations.
- Balance employee wellness with legal boundaries, especially in scenarios where confidentiality conflicts with risk management.
- Knowledge of Ill-health and Incapacity legislation to ensure wellness programs accommodate employees’ diverse needs.
- Comply with ECD, recreation, hostels, and wellness unit statutory requirements.
- Managing diverse teams, resources, and processes.
- Coordinate and supervise activities of multiple facilities (creche, recreation, hostels, wellness unit).
- Management and support of employees during crises such as sudden death/accident.
- Support and strengthen employee resilience, adaptability, and coping mechanisms during crises such as pandemics, disasters, poaching upheavals, etc.

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