Contracts Manager

2 weeks ago

Sandton, South Africa HR Studio Full time

**We're looking for**

A contracts manager who has the ability to confidently lead, motivate and monitor staff by ensuring they perform their duties to the best of their ability.

**Who are you?**
- You can work independently
- You are detail-orientated and proactive to secure new business
- You can create and manage operational budget/costs, including to allocate budget resources
- You have experience with managing company contracts and managing procurement of items
- Ensure good customer service is maintained with internal and external stakeholders
- You are flexible and cope under pressure
- You maintain a professional image
- You have experience with Hire, manage, train and discipline staff and ensure adherence to company policies and procedures

**What's the role?**

**You will be responsible for**:
Finance
- Create and manage the operational budget
- Procurement of goods, invoicing and ensuring financial company policies are adhered to
- Purchasing of cleaning stock and assets through authorised suppliers only
- Managing expenditure, costs, inventory of cleaning sundries and cleaning equipment, as well as ensuring accurate records are kept

Contract Management
- Manage cleaning contract/s by planning the work, allocating costs and distributing assignments
- Oversee management of staff, effective work schedules and assignments of specific duties to staff
- Ensure that client's expectations are met according to contractual obligations
- Establish and maintain a sound relationship with internal and external stakeholders

Business Operations
- Oversee daily business operations and ensure there is efficiency
- Conduct regular cleaning audits and ensure that any issues highlighted are addressed appropriately
- Proactively identify and solve problems independently
- Oversee that inventory of cleaning material is effectively managed
- Maintain a time log record book of all employees
- Report business operational concerns and recommendations on a weekly basis
- Draft monthly reports on actions/implementations required as per meetings held
- Ensure adequate security of stock and capital assets

Human Resources Management
- Determine staffing requirements by overseeing the human resource processes of interviewing, hiring and training of employees

Lead and manage the staff to ensure:

- Productive cleaning team by inspecting housekeeping staff daily to determine staff presence and quality of their work is according to company standards
- Competent cleaning team is available and trained
- All training records should be filed according to the company policy
- Performance management is conducted on Assistant Managers, Supervisors and
- Team Leader and identify talent for staff growth
- Participate in the Annual Performance Development Review Process
- Motivated cleaning team by managing the incentive scheme according to the company's policy in order to recognise the staff's achievements
- Ensure competent and trained staff is hired and orientated according to company policy
- Ensure that Assistant Managers, Supervisors and Team Leader manage all
- Housekeeping Staff according to the company's disciplinary policy
- Attend training courses as identified and agreed upon for appropriate development.
- Facilitate and attend company meeting as required
- Collate incident reports needing HR disciplinary actions for CCMA cases and represent the company for arbitrations
- Ensure disciplinary hearing meetings are organised and held

Health and Safety
- Ensure that health and safety standards are met
- Ensure that the health and safety matters raised as concerns are recorded as incidents and measures are implemented to prevent a re-occurrence
- Ensure a Health and Safety committee is formed, and all related matters are handled according to the Occupational Health and Safety Act, Act 85 of 1993

**Boxes to tick**
- Matric
- Relevant tertiary qualification
- 5-10 years' in people management experience
- Must have experience in contract hygiene cleaning, hospitality, Office cleaning, hospitals, schools etc
- Must be able to do the costing/tendering
- Must be able to demonstrate profit and loss
- Must be able to manage client (senior level)and staff
- Must have admin experience

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