IT Service Delivery Officer

**Job description** **Overview of the Role**: Our Service Delivery Managers (SDM) are professional technical services managers responsible for co-ordinating the delivery of services into key clients. The SDM plays a vital role in creating long-term healthy client relationships, acting as the bridge between the client and our operational delivery team. The...

**Overview of the Role**: Our Service Delivery Managers (SDM) are professional technical services managers responsible for co-ordinating the delivery of services into key clients. The SDM plays a vital role in creating long-term healthy client relationships, acting as the bridge between the client and our operational delivery team. The key responsibilities...

**Company Overview**: Guud is a pioneering provider of innovative healthcare solutions committed to improving access to high-quality patient care. Our mission is to deliver essential healthcare services directly to communities through our advanced fleet of mobile healthcare units. We prioritize cutting-edge technology and a dedicated team to ensure...

Technical Skills: Good understanding of Networking, Systems, Voice and Business applications An Industry recognized certification like ITIL / ITS Understanding of Project Management Methodology ITIL Framework / knowledge (Incident Management, Problem Management, Change Management, Service management) Process Specific Skills: Ability to interface and...

**About Us** Integrity360 is one of Europe’s leading cyber security specialists operating from office locations spread out across Europe, providing a comprehensive range of professional, support and managed cyber security services for our 300+ customers. With four top-class Security Operation Centers, we offer a complete end-to-end security services...

**If you want to be your best self, you need to work with the best team!** **Main purpose of job role** *** Role entails providing administrative support to our clients Help Desk, Service Delivery Managers, and IT Operations Manager. You will report directly to the Manage Services Executive. **Your main duties will involve but not necessarily be limited...

Location: Cape Town - Base Salary: R785,200 per year - Check out our values-driven benefits below! Vera is a growing organization, with more than 100 full-time staff based in offices in Cape Town, Geneva, London, Mumbai, São Paulo, and Washington DC. We have been honored with Echoing Green, Rainer Arnhold, Dasra Social Impact, and Bluhm/Helfand Social...

**About the Role** The IT Service Delivery Manager (IT SDM) works directly with the Teleperformance client base and owns the overall IT relationship between the client’s IT department and Teleperformance. In most cases these are Teleperformance’s largest and most complex clients. IT SDM is the main point of contact and advocate for the client and their...

Surgo (PTY) Ltd. has partnered with a global analytics and digital solutions company serving industries including insurance, healthcare, banking and financial services, media, retail, and others. They aim to bridge the gap between digital expectations and real outcomes for international companies with Digital Intelligence. Our client is recruiting for an IT...

As Head of Service, you will lead on the execution of Ten Group’s overall service strategy by your teams, supporting members within our UK region. As a key decision-maker, leader, and manager your role involves recommending solutions, policies and practices that enable the region to perform at the highest level to achieve our vision, driving change within...

**Exciting Opportunity for Deliveries Optimization Manager / Delivery Services Manager!** Our client, a prominent player in the foods and beverages manufacturing industry, is seeking a dynamic professional to join their team in the role of Deliveries Optimization Manager / Delivery Services Manager. **Purpose of the Position**: To optimize deliveries to...

Talent Evolution Ltd Job OpportunityWe are seeking an experienced Service Coordinator to join our team at the V&A for a three-month contract position. Key Responsibilities:Ensure customer satisfaction by addressing customer escalations and providing accurate remedies for faulty products.Assist walk-in customers with service and spares queries, invoice spare...

Job Overview: Delivery Services SupervisorLocation: Maitland, Cape TownWe are seeking a highly organized and detail-oriented Delivery Services Supervisor to oversee the delivery of goods at our branch in Maitland. The ideal candidate will have experience in logistics and excellent customer service skills.Key Responsibilities:Supervise and coordinate the...

**Purpose of the Job**: To manage the delivery of IT services to business stakeholders by collaborating with IT Business Partners and relevant vendors to define, agree and set service level agreements (SLA), operational level agreements (OLA) and underpinning contracts (UC) to drive IT service delivery excellence in support of achieving business objectives...

Job Overview**Date Posted**: Posted 2 days ago **Location**: Cape Town, Western Cape **Job Title**: Service Delivery Manager **Salary Type**: Market Related**Education Level**: Diploma**Job Level**: Management**Required Experience**: 5 - 10 Years Service Delivery Manager - Cape Town A Service Delivery Manager position is available in Cape Town, Western...

Overview: nscglobal’s Service Delivery Management function is pivotal in ensuring client satisfaction and provides client advocacy within nscglobal and within the client for all services delivered. The Service Delivery Manager key objective is to manage the in-life service and fulfil NSC’s commercial contractual obligations, whilst delivering a...

The Service Delivery Manager is responsible for the delivery of Cloud MXDR service offering. This includes the following processes, responsibilities, and tasks: - Day-to-day functional management of the MXDR team and members - Project management for connecting customers to the Cloud MXDR - Preparing and monitoring the Cloud MXDR SLA for assigned...

Overview: NSC Global is currently looking for a **Service Delivery Manager** to join our growing company. **POSITION**: Service Delivery Manager **JOB TYPE**: US Hours ONLY (8am - 5.30pm EST) **START DATE**: IMMEDIATELY This role is responsible for delivery excellence of all support towers, customer relationship management, client care, and P&L...

Overview: NSC Global is currently looking for a **Service Delivery Manager** to join our growing company. **POSITION**: Service Delivery Manager **JOB TYPE**: Direct Hire (W2) **START DATE**: IMMEDIATELY This role is responsible for delivery excellence of all support towers, customer relationship management, client care, and P&L responsibility. This...

**About Us**: We are the tech company with people at heart. At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational...