Front Desk Agent

Front Desk Officer **Responsibilities**: - Keep front desk clean, tidy and stocked with all the necessary supplies - Greet, communicate with and welcome guests - Answer all the customers' questions and address their complaints - Answer all incoming calls, redirect them when needed - Receive letters, packages and send them to appropriate destination -...

A luxurious 5* establishment located in the beauty of Stellenbosch is looking for a Front Office Manager to oversee the daily operations of the front office of the establishment and ensure that staff perform their duties in an appropriate manner **DUTIES** - Ensure the front desk is tidy and has all necessary stationery and material (e.g. pens, forms, and...

**Job Number** 23058122 **Job Category** Rooms & Guest Services Operations **Location** Protea Hotel Stellenbosch, Techno Avenue, Stellenbosch, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Administers front office functions and supervising staff on...

**Job Number** 23081206 **Job Category** Rooms & Guest Services Operations **Location** Protea Hotel Stellenbosch, Techno Avenue, Stellenbosch, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front...

Situated in the heart of Stellenbosch Wine Country, this beautiful boutique hotel and guest estate offers panoramic views of the breath-taking surrounding mountains and vineyards. We are in search of a highly polished and sufficiently experienced FRONT OFFICE MANAGER to take on responsibilities for Front Desk Reception, Concierge, Guest Relations, Admin &...

The Hotel Receptionist/ Reservationist is responsible for providing a friendly, welcoming and efficient service to all hotel guests, in line with the hotel’s vision and values on customer satisfaction. The main purposes of the hotel reception area’s staff are to respond courteously to guests’ requests, play a part in the general running of the...

**Western Cape**, Stellenbosch** **(Market related)** Our client based in Stellenbosch is looking for a Receptionist with 2 - 3 years experience in a customer facing environment to join their team. EMPLOYMENT TYPE : Permanent SECTOR : Office BASIC SALARY : Market Related START DATE : A.S.A.P / Immediate **REQUIREMENTS**: - Matric Certificate...

**Area**: Franchoek, Cape Town **Guest Related** - Planning of the Guest Journey - Dealing with and or escalate Guest challenges/complaints - Monitoring of guest feedback received on check-out and digital platforms - Make contact with guests during their stay for updates/feedback - Drive feedback via social media platforms **People Related** - Ensure that...

Hotel in the Brackenfell / Stellenbosch area is looking for a Night Auditor. The purpose of this job is to support the management team in delivering successful operations, achieving the hotel objectives and improving profitability. Responsible for many end-of-day tasks, including processing guest payments, balancing reports, reconciling the cash drawers at...

Duties/Pligte - Ensuring daily cleanliness and accompanying hygiene of the facility (all areas including offices, studios, change rooms including saunas, front desk, carpets, flooring, and all facility equipment); - Ensuring that all members always adhere to facility rules and regulations relating to health, hygiene and cleanliness; - Productively...

Duties/Pligte - Ensuring daily cleanliness and accompanying hygiene of the facility (all areas, including offices, studios, change rooms including saunas, front desk, carpets, flooring, and all facility equipment); - Ensuring that all members always adhere to facility rules and regulations relating to health, hygiene and cleanliness; - Productively...

**Duty Manager.** Chic Antique Style 4* Hotel Responsibilities include: 1. Providing a visible management presence while on duty. 2. Ensuring each department is prepared and staffed for each shift. 4. Running of weddings, functions & conferences during each shift. 5. Monitor health and safety throughout the hotel. - Overlooking day-to-day operation of the...

Kendrick Recruitment is looking for a** **Receptionist for a picturesque 5* Hotel in Constantia which is a favourite destination for both local and international guests. We are looking for someone who is fluent in English a reliable and trustworthy person who is always ready to help and assist fellow team members. You will need to be very organised and...

**_Location: Franschhoek, Western Cape_** **_Requirements:_** - _ Proven work experience with at least 3 -4 years experience as an Accommodation Reservationist or in a similar position at a 4* or 5* property._ - _ Must be fluent in English_ - _ Must be ready for a new challenge in life and long-term involvement in his/her future job._ - _ Should be able to...

Luxury Hotel close to Stellenbosch is looking for a Night Auditor / Receptionist. The purpose of this job is to support the existing management team in delivering successful operations, achieving the hotel objectives and improving profitability. Responsible for many end-of-day tasks, including F&B night audit duties, processing guest payments, balancing...

Western Cape Base Salary + Benefits JOB DESCRIPTION This is a very hands-on, high visibility role and will require intensive commitment.Incumbent will be required to be involve in a wide variety of tasks which will vary from routine capturing and daily PNL reporting to FX hedging and accounting. Essential Requirements for consideration: Relevant...

Western Cape Base Salary + Benefits JOB DESCRIPTIONThis is a very hands-on, high visibility role and will require intensive commitment.Incumbent will be required to be involve in a wide variety of tasks which will vary from routine capturing and daily PNL reporting to FX hedging and accounting.Essential Requirements for consideration:Relevant Bachelor’s...

Western Cape Base Salary + Benefits JOB DESCRIPTIONThis is a very hands-on, high visibility role and will require intensive commitment.Incumbent will be required to be involve in a wide variety of tasks which will vary from routine capturing and daily PNL reporting to FX hedging and accounting.Essential Requirements for consideration:Relevant Bachelor’s...

Kendrick Recruitment is looking for the next Duty Manager for a beautiful hotel in the Stellenbosch Winelands. **Responsibilities**: - ** Guest Services Management**: Oversee the daily operations of the hotel to ensure exceptional guest satisfaction. Manage front desk operations, concierge services, and guest relations activities, maintaining high service...

5-Star Boutique Hotel in Stellenbosch is looking for a Duty Manager who will be responsible for ensuring that the guest experience from arrival to departure is seamless in accordance with all policies and procedures set. **RESPONSIBILITIES** - Ensure the highest standards are kept in guest service, cleanliness and maintenance standards - Monitors Guest...