Parts Dispatch and Quality Controller
2 days ago
**Key Responsibilities**:
**Quality Controlling - Dealer Parts Orders**
- Check all Parts picked, reconcile to Dealer’s order, picking slip (Parts picked, part numbers, including quantities per part)
- Check for any damaged parts
- Ensure that all Parts not picked (as indicated on picking slip), or damages, and discrepancies are actioned (such as failed picks, damaged parts and are adjusted from invoice on system to either failed pick, credit or picking status)
- Ensure Dealer Parts orders are invoiced correctly and Invoice Proforma matches the Parts picked, part numbers, incl quantities per part number
- Check the final complete Dealer order (all items and packages) reconciles to invoice - 0 discrepancies allowed
- Process the Final Invoice on system and Print Invoice copies
- Ensure Invoice copies are: attached to Dealers Packages and filed as applicable
- Attach Quality Control label on Dealer’s packages, mark and sign off for release to Courier/Logistics Company for processing/delivery to Dealer
**Parts Packaging**
- Ensure correct packaging and boxes are used for the Part types (size, fragile, weight etc)
- Ensure boxes are correctly labelled and adequately sealed (e.g. fragile, glass, storage and handling position)
**Dealer Order Collections - Dispatch Control**
- Ensure parts ordered are not damaged
- Check all Parts picked, reconciles to the Dealer’s order and picking slip
- Ensure that all Parts not picked (as indicated on picking slip), damages, and discrepancies are actioned (such as failed picks, damaged parts and adjusted from invoice on system)
- Ensure all Dealer Parts orders are invoiced correctly and the Invoice matches the Parts picked, part numbers, including quantities per part
- Check the final complete Dealer order (all items and packages) reconciles to invoice - 0 discrepancies allowed
- Ensure boxes and parts are correctly consolidated to a Dealer’s order, marked and ready for collection at fixed timing
- Ensure a Controlled hand-over to Dealership drivers
- Dealership’s Driver to check all items, and sign/acceptance for Collection of Parts in good quality (stamp and sign invoice)
- Signed Copies for filing with picking slips.
**Quality and Parts Query Management**
- Handling parts supply errors (invoiced, but not supplied or dispatched, not received by Dealer, quantity errors)
- Handling parts damages (damaged in courier possession during transit from PDC to Dealer)
**Housekeeping, Policies and Standards**
- Ensure housekeeping and standards in packaging and dispatch area is maintained as a clean and safe work area
- Maintain close working relationship with internal customers (staff) and Dealers
- Ensure timekeeping, Parts policies and punctuality are adhered to by staff and Dealers
**Education**:
- High School (matric) (required)
**Experience**:
- Motor Industry: 2 years (required)
- Logistics and or Supply Chain Management: 2 years (required)
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