Sales Development Representative
7 days ago
Sales Development Representative
Position reports to: Sales Manager
Direct Reports: None
Office Location National
PURPOSE OF THE POSITION
The Sales Development Representative is responsible for selling the business’s products & services. He/she
is responsible for implementing sales plans, documenting quotes, and reporting sales performance to the
line manager.
PRIMARY RESPONSIBILITIES FOR THE ROLE
- To acquire new business for the hospitality division.
- Perform cost-benefit and needs analysis for potential customers to meet their needs.
- Achieve agreed upon sales targets and outcomes within determined schedule through achieving
or exceeding allocated Sales Quota.
- Sales quota to be reviewed annually.
- Follow up on leads by visiting prospective clients regularly, often enough to maintain their
interest but not too often to alienate them.
- Analyse the territory/market potential, track sales and provide status reports.
- To entertain prospective clients, where possible combining this with visits to existing satisfied
customers.
- Coordinate sales effort with all team members and departments/divisions required
- To maintain communication with the client showing an ongoing interest in the installation and
the installation team.
- Ensure that all funds are collected on time as per the contract.
- To complete a daily log of all activities, quotations sent and lost business.
- Analyse statistics thereby identifying key sales areas, problems, and success rate.
- To research prospective client details, finding out as much as possible about the company to
ensure a professional approach.
- To constantly monitor and be aware of competitor activity.
- To present a realistic proposal to a prospective client, having thoroughly researched cost factors,
and ensure that the proposal is achievable.
- To constantly be aware of new business opportunities and action these.
- Maintain communications with the office daily.
- Forward relevant product information, fixes, workarounds, known issues, etcto relevant
personnel within the company.
- Keep updated on new technologies available, both on Oracle Hospitality software/hardware
products, third-party software/hardware products, as well as general IT technologies, related to
our industry.
keep informed about corporate developments and news.
- Regularly visit the MICROS page on
either Oracle or Micros SA website
- Maintain an adequate level of knowledge in MS Windows operating systems and software
utilities as released from time to time.
- Be able to demonstrate Micros SA product range confidently and knowledgeably.
- Maintain competitor knowledge.
- Maintain client files, filing of all quotations and sales documentation.
- Update and maintain your customer’s details on required platform/s.
- Maintain your business diary on Microsoft outlook and grant access to the Sales Manager to view
your activities.
- All commission and expense claims to be submitted timeously
- Supply management with reports on customer needs, problems, interests, competitive activities
and potential for new products and services.
- Clearly communicate and maintain the progress/updates/change initiatives to internal and
external stakeholders regularly and as required by management
MINIMUM QUALIFICATION AND EXPERIENCE REQUIREMENTS
- Matric / Grade 12 / Equivalent
- Minimum 5 years’ experience within sales
- Valid passport
- Own reliable vehicle and valid driver’s license
- Willing to travel
- Understanding of Hospitality environment or experience in Information Technology Sector (IT)
beneficial
- Proficient in Microsoft product suite
DESIRED SKILLS AND QUALITIES
a) Personal Attributes and Qualities
- Highly motivated, self-disciplined and target driven with proven track record in sales
- Excellent selling, negotiation, and communication skills
- Excellent customer service
- Excellent knowledge of MS Office
- Ability to create and deliver presentations tailored to the audience needs
Contact Person: Mandy Barret
Vacancy Status: Open
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