General Manager

5 months ago


Cape Town, South Africa Vulcan Recruit Full time

**Job Title**:General Manager
**Department**:Projects, Sales & Business Administration
**Hybrid Position**
**Location/Premises**:Durbanville
**Travel Requirement**:To clients in and around Durbanville and Cape Town
**Start date**:ASAP

**Salary**:R40 000 to R50 000pm Depending on experience
**Reporting to**:Owner

**About our client**
Our client has been crowned the most innovative web design agency in the Western Cape. They are a small team of 3 designers and the owner. Our client have a strong emphasis on team culture and are now looking for a general manager to take over the running of the daily operation of the business from the owner.

**Qualifications and Skill Requirements**:

- Bachelor's degree in marketing and/or business management.
- At least five years of experience with website design and/or creative company management.
- Practiced in full turnkey web design, from concept to completion.
- Solid working understanding of project management tools, methodologies, and best practices.
- Effectively completing projects according to pre-determined scope, budgets, and timelines.
- Good administrative and organizational skills, with a strong attention to detail.
- Proficient English and professional writing skills. Copywriting skills are beneficial.
- Great leadership qualities.

**Experience with the following SaaS products is greatly beneficial**:

- Zoho Books, Desk, Workplace, Sites, Commerce, Forms, Bookings, Cliq, CRM.
- Webflow & WordPress.
- E-Commerce: Ecwid, Shopify, WooCommerce.
- Xneelo KonsoleH, WhoIs, DNS.
- FlowMapp, Figma.
- Elfsight, Jotform.
- Adobe Creative Cloud.
- HTML, CSS, Javascript.
- Google Analytics 4.
- Zapier.
- Apple Mac.

**Duties and Responsibilities**:
**A. Technical & Creative Project Management**:

- Website, corporate identity, and photography projects.
- Managing promotional gifts and apparel shop.
- Proactively tracking all projects while managing specific details.
- Seeing projects through their full life cycles, solving problems as needed.
- Client briefings and progress meetings.
- Team resource management for both new projects and existing clients.

- Creative design sound-boarding.

**B. Business Administration**:

- Dealing with client account queries like onboarding, invoicing, billing, cancellations, and unhappy Clients.
- Daily/weekly bookkeeping and financial.
- Executing strategies and implementing systems and processes as directed by the owner.

**C. Sales**:

- Facilitating needs analysis meetings with prospective clients.
- Drafting quotations.
- Attending business networking events to generate leads.

**Personal Attributes**:

- Passionate about online communication solutions.
- Able and willing to work in a collaborative, innovative, flexible, and team-oriented environment.
- Self-confident and self-motivated.
- Able to multi-task between different roles.
- Self-starter and quick learner who takes initiative.
- Uncompromising integrity - transparent and accountable


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