Supervisor: Admin Marketing
2 weeks ago
**Duties will include, but are not limited to**:
**New and Existing Customer Rate Management**
- Responsible for Fuel Adjustments monthly reports and responsible for adjustments of rates on Datatim
- Responsible for Annual Adjustments yearly report, maintenance and follow up on negotiations and adjustments of rates.
- Loading of new rates of existing and new customers as required.
**Tender Documentation**:
- Writing and Review of tender documents, costings of all required routs, submission of all requested information and follow up
**Route Costing**:
- Review costings of all General enquiries internal and external,
- Review new routs of existing and new customers as requested.
- Review Marketers costings as requested.
**Marketing Reports**:
- Revenue monthly report
- Responsible for marketers Monthly Turnover Reports of new and existing clients
**General Admin**:
- General reports as and when required, i.e. various reports required on revenue, routes, km’s, etc. Rate Queries received from debtors and creditors and Quotes
**Customer Care**:
- Oversee and Management of customer care functionality
- Assist with addressing and resolving key customer queries and complaints
**Customer Information Management**:
- Weekly update of Customer contact and birthday information.
**Job Types**: Full-time, Permanent
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