Service Controller

3 weeks ago


Centurion, South Africa ICT Engage Full time

Log service calls
- Identifying correct fault diagnosis
- Coordinate technicians
- Update connectivity call out sheet
- Arrange stock for connectivity
- Conducting feasibility analysis with service providers
- Submitting porting/migration to service providers
- Processing quotations and invoices
- Provide regular feedback to relevant parties i.e. clients, suppliers and internal staff
- Accurately load all information on the BPO system
- Ensure timeous handling of all customer queries
- Perform any other duties as assigned from time to time

Pay: From R12 500,00 per month

Application Deadline: 2024/05/01


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