Contracts Manager: Power Operations
4 days ago
**Summary**:
- To manage the SLA contract with the Managed Services Power provider
- To be the Principal Customer Engagement Manager
- To assist with developing the market and commercial strategy for the Power business
- To be responsible for the financial performance of third-party supplier and vendor contracts of the Power business.
- To be responsible, together with the Technical Manager, for the operational performance of the Power business.
- To ensure good governance, compliance, and risk management
- To ensure that Power Operations fulfil their Contractual Outsourced Third-Party responsibilities, and operate within the Global and Africa sustainability targets
**Education**:
- A Contracts Management qualification or related business degree or diploma
- BA Law Degree and/or a Technical Degree related to Power is an advantage
- Certifications: Project Management Professional, Quality Assurance, Health & Safety, Six Sigma
**Skills/Experience required**:
- At least ten years work experience in telecoms industry, which includes:
- Contracts and SLA management experience: at least 10 years
- Project management experience: at least 5 years
- Cost accounting: at least 5 years
- Customer service: at least 5 years
- People management experience: at least 5 years
- Technical competencies could typically include:
- Computer literacy in systems such as Oracle Analytics, and the ticketing system (Sales Force)
- Cost accounting and budgeting skills
- Risk management ability
- Project management skills
- Process management skills
- Analytical skills
- Research skills (to stay abreast of new trends and developments in the industry)
- Business report writing skills (including presentation skills)
- SLA management skills
- Power-related technical skills
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