Project Manager: Customer Experience

**Job Advert Summary**: **Key Responsibilities**: Understand the scope of what needs to be delivered and translate these into project plans and schedules Conduct/Facilitate Project Planning sessions with project teams Develop Project Management Plans, Charters, Progress & Status Reports Manage and control the Project Risk and Issue Register Plan and...

Administrator for the AEC Division team which includes the Area Architect, Project Managers and the Area AEC Manager. - Coordinator of PM projects, following up on pending details, coordinate project team activities and ensuring deadlines are met. Monitor project budgets, changes in budgets, keep management appraised of budget status and Work Order status. -...

**THE JOB AT A GLANCE** As a Customer Account Executive, you will be responsible for growing the number of lives within the COID business through effective customer engagement and the position of a value proposition to the targeted employers to move to RMA. You will be required to manage and resolve client services queries and visit clients to assist with...

**Main purpose of the job**: - To drive the development and implementation of pharmacy PrEP Projects **Location**: - **Ezintsha - Parktown, Johannesburg** **Key performance areas**: - Develop a work plan and other strategic project documents for the effective implementation of the project - Work with colleagues to enhance project goals and outputs -...

**THE JOB AT A GLANCE** As a Project Coordinator, you will be reporting to Head: Project Management. You will be responsible for the coordination of project processes and/or activities (or part of a project). **WHAT WILL YOU DO?** **Project Reporting and Review** - Draft elements of project review reports and presentations to support delivery of the...

**Job Advert Summary**: Helloan exciting new opportunity has just become available in our Group Services - Human Capital Team. We are looking to recruit the Employee Experience Specialist. **Job Purpose** The main purpose of the Employee Experience Specialist is to focus on creating and maintaining a positive and engaging work environment for Hollard...

**_Wits HE2RO seeks a dynamic, enthusiastic, and self-motivated Project Manager to be part of their health economics and epidemiology research and implementation science portfolio_**: - **_The successful applicant will serve as the Project Manager for the evaluation of the Central Chronic Medicines Dispensing and Distribution (CCMDD) Program in South...

**Main purpose of the job**: **Location**: - **Blackwood, Parktown - Johannesburg** **Key performance areas**: - Support with the development and review of all demand creation strategic approaches and work plans as relevant to the Key Populations Project - Lead the implementation of communication and demand creation strategies, effectively coordinate with...

**Key Performance Area**: - To ensure prompt, accurate and on time customer services and deliveries/collections is maintained at all times. - Action any queries and complaints promptly. - Liaise with the customers in person regarding their order status and manage the customer check in process. - To immediately investigate any product shortages, over...

**THE JOB AT A GLANCE** As the Special Projects Actuary, you will be reporting into the Executive: Actuary, you will be responsible for the design, development and pricing of various special projects that are identified as crucial in order to meet strategic objectives of the group business. **WHAT WILL YOU DO?** - Develop and price strategic products -...

**THE JOB AT GLANCE** Reporting to the Group Chief Operating Officer, the Head: Customer Service and Distribution will be responsible for developing the strategy for Customer Service and Distribution for the benefit of the customers/stakeholders including leading and overseeing both inbound and outbound Contact Centre Operations that service all RMA...

**Main purpose of the job**: - To support the research implementation across all projects in the portfolio including digital health, communicable and non-communicable diseases **Location**: - **Ezintsha - 32 Princess of Wales Terrace, Parktown - Johannesburg** **Key performance areas**: - Support the development and maintenance of a relevant strategy...

**Job Advert Summary**: Reporting directly into the Group Actuary, the role will be required to work on, provide direction and lead parts of business critical and strategic projects. The role supports and enhances BaU processes. It provides direct support to the Group Actuary and Group CFO to deliver on strategic priorities as and when these arise. They...

**Main purpose of the job**: - Project manage and support the supplier engagement and contract management workstream of the market shaping output **Location**: - **Parktown - Johannesburg** **Key performance areas**: - Project manage and support the supplier engagement and contract management workstream - Together with the senior technical specialist,...

**Main purpose of the job**: - Project manage and support the drug development and regulatory processes workstream of the market shaping output **Location**: - **Parktown - Johannesburg** **Key performance areas**: - Project manage and support the drug development and regulatory processes workstream - Together with the senior technical specialist, work...

**Main purpose of the job**: - Project manage and support the drug development and regulatory processes workstream of the market shaping output **Location**: - **Parktown - Johannesburg** **Key performance areas**: - Project manage and support the drug development and regulatory processes workstream. - Together with the senior technical specialist, work...

As the Customer Service Administrator, you will be reporting to the Customer Services Manager, the Customer Service Administrator will be responsible for providing administrative support to the Customer Services team while ensuring that all customer queries are dealt with in an efficient manner and providing a high level of service to promote RMA’s...

**Main Purpose**: Brand Manager (BM) bridges the gap between the customer and the brand they work for. Their jobs ensure that each touchpoint across the customer journey is engaging, efficient, and effective. Brand Manger uses information from the customer experience to gain insights from the customer’s unique perspective. The goal of a BM is to augment...

Our client, a leading company in the pharmaceuticals industry is looking for career-driven, motivated, dedicated and results-driven Brand Manager. They will be responsible for bridging the gap between the customer and the brand they work for. The goal of BM is to augment the customer experience and cultivate customer loyalty. **Responsibilities**: -...

**Job Advert Summary**: The Technical Underwriting Manager will contribute to the implementation of the personal lines strategy by providing personal lines technical underwriting support to branches and brokers Technical Underwriting Support Providing personal lines technical underwriting support by making recommendations to the product and features team...