German-speaking Claims Administrator

2 weeks ago


Epping, South Africa Overseas Administration Management Full time

Job description

Working in the customer services department

Recording, handling and following up clients’ claims concerning their insurance

Identifying and processing claims using procedures that have been put in place

Evaluating damages according to insurer’s guidelines as well as directly with the client in as far as reimbursement proposals are concerned

Skills and Requirements:
Excellent written and spoken GERMAN and English;
Must be able to work independently and have a strong sense of duty;
Ability to synthesize information, rationalize and a good sense of customer care are essential in order to find the best way of effectively resolving claims, for the benefit of both the Company and the client;
A good command of Internet navigation systems as well as office tools is a requirement;
Excellent inter-personal skills and ability to work in a team;
Very good communication skills

Enquiring mind

**Job Types**: Full-time, Permanent

Ability to commute/relocate:

- Epping, Western Cape: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Administrative office procedures, practices and equipment: 1 year (preferred)



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