Head of Order Management

2 weeks ago


Modderfontein, South Africa MAN Automotive (South Africa) (Pty) Ltd Full time

Acknowledge sales orders & enter on SAP according to priority schedule plan & established guidelines
- Responsible for ensuring maintenance of field contracts in SAP
- Oversee order placements
- Handle customer complaints
- Audit the digital catalogues to ensure all data is accurate & currently maintained
- Build processes to proactively identify issues and efficiently resolve
- Lead the digital launch process to obtain intimate knowledge of launch items & release schedules
- Support various internal teams with the products available in the appropriate channel catalogues
- Integrate new digital channels into existing catalogue management processes and solutions
- Evaluate opportunities & provide business requirements for system updates, new tools and automation
- Establish & monitor operational metrics & goals associated to the digital catalogue performance
- Ensure improved ingestion, maintenance and publishing of digital catalogues
- Responsible for sample orders for sales and accounts needs & return processing for retailers

**Qualifications**:

- Bachelor’s degree in Business, Accounting or Finance

**Skills**:

- Leadership and organisational skills
- Work independently though being a team player
- Good communication (oral and written) & interpersonal relations skills
- Problem Solving Skills
- Time Management Skills
- Customer focused (Internal and External)
- Attention to detail
- Able to be hands on
- Work accurately under pressure and be able to meet deadlines
- Must be a self-starter and be able to work with little supervision
- Must be factual, procedural and analytical
- Excellent administrative and organizational skills
- Must be results and process orientated, be proactive and team orientated
- Able to work in a fast paced environment & quickly adapt to changes

**Experience**:

- Leadership/supervisory experience within Order Management or Finance - 5 years

**Closing Date: 04/08/2023


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