Telcoms/firewall Technician

1 week ago


Johannesburg, South Africa HR Corp Full time

**Sophos Firewall/Yeastar PABX experience MANDATORY**

Responsible for performing skilled technician work in the service/repair, alteration, installation and maintenance of all Telecoms-related systems.

Installation and configuration of Telecoms systems

Installation of cabling systems, data cables and RF cabling

Troubleshooting, fault-finding and problem-solving of various Telecoms and related equipment

Provide and complete SLA Maintenance within specified timeframe as agreed by client and report any abnormalities

Reporting on conditions of equipment and associated systems

Provide quality support service on site (client facing) and remotely

Training of end user and client personnel

Additional duties as directed by management

Installation and configuration of Client Servers

Installation and configuration of Client Firewalls

Installation and configuration of Client Infrastructure

Create, manage and maintain appropriate site documentation

Daily Client backup monitoring and troubleshooting

Log, assign and resolve support cases on the service desk within the severities

Attending to alarms created within the Managed Services Platform

Ensure that Client Servers have all Windows updates

Ensure that Client and Server Anti-Virus is up to date

Maintaining Antivirus Server

Perform client visits as required

Providing clients with accurate, detailed and presentable monthly

reports

General knowledge of Networking infrastructure including VLANs

Answering the help desk phone

May be required to work after hours/during weekends from time to time as some maintenance on customer’s infrastructure can only be done during this time.

Must have 1 year experience with Yeastar PABX

Must have 1 year experience with Sophos Firewall

Employment Type
- Full-time
- Job Location
- Johannesburg, South Africa
- Experience

Must have 1 year experience with Yeastar PABX

Must have 1 year experience with Sophos Firewall
- Base Salary
- R20000-R30000
_ Per month_


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