Collections Agent

2 weeks ago


Durban, South Africa Mr Price Group Full time

Collections Agent contacts arrear account customers to collect on their overdue instalments for all our lending products which minimize bad debt write-offs.

Qualifications: Minimum Grade 12 qualification 6-12 months in Debt Collection, ideally within a Call Centre environment. Familiarity with the life cycle of an account, the collection process, and the systems that support these processes. Proficiency in MS Office. Excellent telephone etiquette, strong customer service orientation, meticulous attention to detail, and a collaborative team player.
- Must be able to travel - night shift working hours 11h00 - 20h00.

Responsibilities: Negotiate payment arrangements in accordance with set standards Accurately updating customers' information Establishing a rapport with customers and rehabilitating customers through excellent customer service standards Ensuring all quality of work is in line with Service Level Agreements. What’s in it for youAchieve your targets and enjoy uncapped incentives. We offer extensive learning and development opportunities to help you advance your career Enjoy discounts on merchandise at all Mr Price Group stores, including Mr Price, Mr Price Home,Mr Price Sport, and Miladys After one year of permanent service, you can join our share scheme and become a part-owner in the success of the company. Build your financial security with the long-term growth of your shares. Vibrant work environment - join a dynamic and energetic team where every day is a new adventure Health and wellness programs: stay healthy and happy with our comprehensive wellness programs and benefits
- Recognition and rewards: get recognized and rewarded for your achievements with our exciting incentive programs


  • Collections Agent

    6 days ago


    Durban, South Africa Kontak Recruitment SA Full time

    Pinetown, Durban, Kwa Zulu Natal - Accounting/Finance Collections Agent (JB1569) Pinetown, Durban R5000 per month plus commission Grade 12 Contact/call center experience Excellent communication, listening and reading skills Pc literate, MS office Telephonic collections Handling and distributing account inquiries Contacting customers to collect payment on...

  • Collections Agent

    2 weeks ago


    Durban, KwaZulu-Natal, South Africa Mr Price Group Full time

    Job title : Collections Agent (FS) Mr Price MoneyJob Location : KwaZulu-Natal, DurbanDeadline : April 10, 2025Quick Recommended LinksJobs by Location Job by industries Job DescriptionThe key focus of this role will amongst others include collecting overdue installments, negotiation of payoff deadlines, and investigation and resolution of discrepancies...

  • Collections Team Lead

    2 weeks ago


    Durban, South Africa Educor Full time

    **Collections Team Lead (JB2288)**: Durban, Kwa Zulu Natal - Accounting/Finance - Collections Team Lead (JB2288) Durban Market Related **Educational Requirements**: Grade 12 Min 3 years’ experience as a team leader in collections at an EDC, or Retail or previously worked for a bank Between 6months - 1 Year min exposure to Excalibur Computer proficiency:...


  • Durban, South Africa Daly Credit Corporation Full time

    Job description **Daly is seeking experienced Debt Recovery agents with a proven track record.** **Requirements**: - Minimum 1 to 3 years debt collection/call centre experience - 3 to 6 months proven track record of incentives - Good command of the English language - Highly motivated - Matric Qualification - Excellent Listening and verbal Communication...


  • Durban, South Africa Daly Credit Corporation Full time

    Job description **Daly is seeking experienced Debt Recovery agents with a proven track record.** **Requirements**: - Minimum 1 to 3 years debt collection/call centre experience - 3 to 6 months proven track record of incentives - Good command of the English language - Highly motivated - Matric Qualification - Excellent Listening and verbal Communication...


  • Durban, South Africa Daly Credit Corporation Full time

    Job description **Daly is seeking experienced Debt Recovery agents with a proven track record.** **Requirements**: - Minimum 1 to 3 years debt collection experience - 3 to 6 months proven track record of incentives - Good command of the English language - Highly motivated - Matric Qualification - Excellent Listening and verbal Communication skills. -...

  • Collections Team Lead

    2 weeks ago


    Durban, South Africa Kontak Recruitment SA Full time

    Durban, Kwa Zulu Natal - Accounting/Finance - Collections Team Lead (JB2288) Durban Market Related **Educational Requirements**: Grade 12 Min 3 years’ experience as a team leader in collections at an EDC, or Retail or previously worked for a bank Between 6months - 1 Year min exposure to Excalibur Computer proficiency: MS Outlook MS Word, MS Excel and...


  • Durban, South Africa Daly Credit Corporation Full time

    WE ARE RECRUITING!!! A New Exciting Opportunity Has Become Available at Daly Credit Corporation, We Are Looking for Vibrant and Energetic Debt Collection Agents for Our Late Shift **15h45** To **18h45.** **Requirements**: - Matric Qualification - Target Driven Mind-Set - Excellent Listening and Communication Skill - Debt Collection Experience Would Be...


  • Durban, South Africa Daly Credit Corporation Full time

    Job description **Daly is seeking experienced Debt Recovery agents with a proven track record.** **Requirements**: - Minimum 1 to 3 years debt collection/call centre experience - 3 to 6 months proven track record of incentives - Good command of the English language - Highly motivated - Matric Qualification - Excellent Listening and verbal Communication...


  • Durban, South Africa Daly Credit Corporation Full time

    Job description **Daly is seeking experienced Debt Recovery agents with a proven track record.** **Requirements**: - Minimum 1 to 3 years debt collection/call centre experience - 3 to 6 months proven track record of incentives - Good command of the English language - Highly motivated - Matric Qualification - Excellent Listening and verbal Communication...


  • Durban, South Africa Daly Credit Corporation Full time

    Job description **Daly is seeking experienced Debt Recovery agents with a proven track record.** **Requirements**: - Minimum 1 to 3 years debt collection/call centre experience - 3 to 6 months proven track record of incentives - Good command of the English language - Highly motivated - Matric Qualification - Excellent Listening and verbal Communication...


  • Durban, South Africa Daly Credit Corporation Full time

    Job description **Daly is seeking experienced Debt Recovery agents with a proven track record.** **Requirements**: - Minimum 1 to 3 years debt collection/call centre experience - 3 to 6 months proven track record of incentives - Good command of the English language - Highly motivated - Matric Qualification - Excellent Listening and verbal Communication...

  • Collections Agent

    2 weeks ago


    Durban, South Africa Mr Price Group Full time

    **Collections Agent (Day Shift)** **_your purpose_** The **Call Centre Collections Agent** contacts arrear account customers to collect on their overdue instalments for all our lending products which minimize bad debt write-offs. **_ your responsibilities:_** - Negotiate payment arrangements in accordance with set standards - Accurately updating...


  • Durban, South Africa Mr Price Group Full time

    The Tracing and Collections Agent is responsible for improving debtor contact and collections/recoveries by tracing current uncontactable customers whose accounts are in arrears. what's in it for you? - Achieve your targets and enjoy amazing uncapped incentives - We offer extensive learning and development opportunities to help you advance your career -...

  • Collections Agent

    2 weeks ago


    Durban, South Africa Mr Price Group Full time

    **Collections Agent (Day Shift)** **_your purpose_** The **Call Centre Collections Agent** contacts arrear account customers to collect on their overdue instalments for all our lending products which minimize bad debt write-offs. **_ your responsibilities:_** - Negotiate payment arrangements in accordance with set standards - Accurately updating...

  • Customer Service

    6 days ago


    Durban, South Africa Synergy Contact Centre Full time

    _Synergy Contact Centre is hiring!!!_ - We are currently recruiting experienced collections, water and energy customer service agents and QA agents!_ **_Requirements: _** - Great Communication Skills_ - Fluent English_ - Computer Literacy_ - International collections or customer service experience_ - International energy/water customer service...


  • Durban, South Africa Nimble Credit Solutions Full time

    **Reporting to**: Team Manager **Job Purpose**: To negotiate with arrears account customers to maximise debt recovery and profitability **Location**:Durban Central, Durban **KEY PERFORMANCE AREAS** COLLECTIONS MANAGEMENT - Ensure that allocated collection target/s are achieved - Ensure that allocated productivity target/s are achieved - Use effective...


  • Durban, South Africa Berea Group Of Colleges Full time

    **Key Responsibilities**: - Accurately updating customers' information - Establishing a rapport with customers and rehabilitating customers through excellent customer service standards - Ensuring all quality of work is in line with Service Level Agreements. - Negotiate payment arrangement in accordance with set standards **Requirements**: A good telephone...

  • Debt Collection Agent

    2 weeks ago


    Durban, South Africa Berea Group of Colleges Full time

    **Job description** **Key Responsibilities**: - Accurately updating customers' information - Establishing a rapport with customers and rehabilitating customers through excellent customer service standards - Ensuring all quality of work is in line with Service Level Agreements. - Negotiate payment arrangement in accordance with set...


  • Durban, South Africa First Group Management Full time

    Currently recruiting for Debt Collections agents at FIRST GROUP MANAGEMENT for their call centre: **R6500 Basic salary** Uncapped Commission Structure **Daily incentives** Full Training to get you started Vacancy Requirements: **Minimum 1 Years Call Centre Experience** Live in Durban Area **Target Driven** Responsible and very hard working Pay: R6...